Technical Service Specialist, Construction Materials

LATICRETE International; Tualatin (OR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International in Tualatin, Oregon, is looking for an individual with technical and customer service experience in the construction industry. You will advise on material selection, review architectural blueprints, and prepare technical documents. The role involves providing seminars to professionals and addressing customer service complaints professionally.

The ideal candidate should have 3-5 years of experience in the construction industry, good knowledge of LATICRETE products, and strong communication skills.

Qualifications

• Minimum 3-5 years’ experience in construction industry.
• 2 years in technical support of a building material or product preferred.
• Fluency in 2nd language preferred.

Responsibilities

• Provide technical service to architects and contractors.
• Review architectural blueprints for material selection.
• Draft specifications for architects and engineers.
• Conduct seminars for construction professionals.
• Investigate customer service and product complaints.

Skills

Technical communication and presentation abilities

Knowledge of architecture and construction practices

Intermediate knowledge of Microsoft Office

Knowledge of LATICRETE products

Team cooperation

Education

High School Diploma; Degree preferred

Tools

Oracle EnterpriseOne

SalesForce1 CRM system

Job description

LATICRETE International in Tualatin, Oregon, is looking for an individual with technical and customer service experience in the construction industry. You will advise on material selection, review architectural blueprints, and prepare technical documents. The role involves providing seminars to professionals and addressing customer service complaints professionally.

The ideal candidate should have 3-5 years of experience in the construction industry, good knowledge of LATICRETE products, and strong communication skills.