Technical Service Specialist, Construction Materials

LATICRETE International; Plano (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a qualified individual for a technical support role in Plano, Texas. This position involves providing expertise to architects and contractors on material selection, reviewing blueprints, and resolving customer service issues. Ideal candidates will have 3-5 years of experience in the construction industry and strong communication skills.

The role offers a range of benefits including medical, dental, vision, and a 401k plan. Join a family-operated company recognized for its high-performance products and commitment to community improvement.

Qualifications

• Minimum 3-5 years of experience in the construction industry.
• 2 years in technical support of a building material preferred.
• Fluency in a second language is preferred.
• Physical ability to lift and carry a minimum of 50 pounds frequently.

Responsibilities

• Provide technical service to architects, contractors, and distributors.
• Review architectural blueprints for material selection.
• Draft specifications and technical documents.
• Conduct seminars for construction professionals.
• Investigate customer service issues diplomatically.

Skills

Technical communication

Customer service

Knowledge of construction materials

Knowledge of ERP systems

Team cooperation

Education

High School Diploma

Degree preferred

Tools

Microsoft Office

Oracle EnterpriseOne

SalesForce1 CRM

Job description

LATICRETE International is seeking a qualified individual for a technical support role in Plano, Texas. This position involves providing expertise to architects and contractors on material selection, reviewing blueprints, and resolving customer service issues. Ideal candidates will have 3-5 years of experience in the construction industry and strong communication skills.

The role offers a range of benefits including medical, dental, vision, and a 401k plan. Join a family-operated company recognized for its high-performance products and commitment to community improvement.