Technical Service Rep, Construction Materials

LATICRETE International; Waukee (IA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International in Waukee, Iowa is seeking a Technical Support Specialist to provide expert assistance in material selection within the construction industry. The ideal candidate will possess 3-5 years of experience, with a strong technical understanding of building materials and excellent customer service skills.

Responsibilities include advising architects and contractors, reviewing blueprints, and preparing technical documents. The position offers a comprehensive benefits package including medical and dental insurance, 401k, and tuition reimbursement to support our team’s growth.

Qualifications

• 3-5 years of experience in the construction industry.
• 2 years in technical support of building material preferred.
• Fluency in a second language is preferred.

Responsibilities

• Provide technical service to architects and contractors.
• Review architectural blueprints for material selection advice.
• Conduct seminars for construction professionals.

Skills

Technical support experience

Customer service skills

Knowledge of architecture and construction practices

Knowledge of LATICRETE products

Intermediate knowledge of Microsoft Office

Education

High School Diploma

Degree in relevant field

Tools

ERP systems

CRM systems

Job description

LATICRETE International in Waukee, Iowa is seeking a Technical Support Specialist to provide expert assistance in material selection within the construction industry. The ideal candidate will possess 3-5 years of experience, with a strong technical understanding of building materials and excellent customer service skills.

Responsibilities include advising architects and contractors, reviewing blueprints, and preparing technical documents. The position offers a comprehensive benefits package including medical and dental insurance, 401k, and tuition reimbursement to support our team’s growth.