Technical Service Manager

Aviagen; Kansas; On-site; USD 65,000 - 90,000; Full time

Job summary

Aviagen is seeking a candidate to provide sales and technical support within the assigned region. This role involves servicing customers, supporting the regional business manager, and executing business plans to enhance Aviagen’s standing in the industry.

Ideal candidates have 5 years in poultry production, a relevant degree, and strong interpersonal and communication skills. Significant travel and residence within the territory are required; vehicle per company policy may apply.

Qualifications

• 5 years in poultry production.
• Bachelor of Science or Bachelor of Arts as stated.
• Understanding of poultry technology and current best management practices.
• Interpersonal skills including leadership and time management.
• Communication skills including presentations (PowerPoint) and negotiations.
• Computer skills including e-mail, spreadsheets, and databases.

Responsibilities

• Establishing sales, service, and support goals for all regional accounts.
• Developing plans and deploying resources to implement sales and technical support strategies.
• Identifying and tracking performance for assigned accounts.
• Work with technical specialists in support of customer needs.
• Identify and develop relationships with key decision makers to facilitate opportunities for sales and technical support.
• Maintain regular on-site customer visits and up-to-date visit reports.
• Manage individual budget, including entertaining.
• Represent Aviagen at industry associations, seminars, and events.

Skills

Poultry production

Sales support

Technical support

Budget management

Interpersonal skills

Communication skills

PowerPoint

Computer literacy

Education

Bachelor's degree

Tools

PowerPoint

Job description

Job Description Summary

We are seeking an outstanding individual to provide sales and technical support to our customers. Primary responsibilities will include servicing our customers within the region and supporting the regional business manager in development and implementation of company action plans. These responsibilities include providing sales support, technical support, customer service, and annual business planning for their particular region. This position will also work closely with other team members within the business units to develop and implement strategies to improve and/or maintain Aviagen’s standing in the industry by attaining exceptional genetic potential of the Aviagen line of products.

Job Description Summary

We are seeking an outstanding individual to provide sales and technical support to our customers. Primary responsibilities will include servicing our customers within the region and supporting the regional business manager in development and implementation of company action plans. These responsibilities include providing sales support, technical support, customer service, and annual business planning for their particular region. This position will also work closely with other team members within the business units to develop and implement strategies to improve and/or maintain Aviagen’s standing in the industry by attaining exceptional genetic potential of the Aviagen line of products.

Job Description

Primary responsibilities will include:

• Establishing sales, service, and support goals for all assigned regional accounts.
• Developing plans and deploying resources to implement agreed to sales and technical support strategies with customers within assigned area.
• Identifying and tracking specific performance records and results for assigned accounts.
• Work with technical specialist in support of customer needs.
• Identify and develop relationships with key decision makers, as needed, to facilitate opportunities for sales, maintaining sales, and implementing technical support strategies within their customer base.
• Maintain regular on-site customer visits and up to date customer visit reports.
• Manage individual budget, including strategic agreed to entertaining.
• Understand Aviagen technical management recommendations and work closely with all the business unit teams to implement best practices with our customers to attain Genetic Potential of the Aviagen products.
• Represent Aviagen at selected industry associations, seminars, events and functions.
• Significant travel required
• Must reside within the assigned territory
• Vehicle that meets company program requirements

The Ideal Candidate Will Possess The Following Characteristics

• 5 years in experience in poultry production.
• Bachelor of Science, or Bachelor of Arts.
• Understanding of poultry technology and current best management practices in the following areas: Breeder Production, Broiler Production, Ventilation, and Processing.
• Interpersonal skills including leadership, personal accountability, time management, conflict management, and good organizational skills.
• Communication skills including the ability to present to any level of corporate management including Power Point, written communication, oral communication, negotiations, meeting skills, social skills, computer skills including e-mail, spreadsheets, use of computer database, formal letter writing and economic modeling.
• Computer skills including e-mail, spreadsheets, use of computer database, formal letter writing, and economic modeling.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.