Technical Service Chemist – ZERUST – Circle Pines, MN

ZERUST Integrity Solutions; Circle Pines (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

ZERUST Integrity Solutions in Circle Pines, MN seeks a Technical Service Chemist to provide technical support to customers, Sales, and internal teams through laboratory testing, problem solving, and field support. The role investigates corrosion and application problems, interprets results, and prepares reports.

The successful candidate will develop broad knowledge of ZERUST products, work with cross-functional teams, travel up to 50 percent, and lift up to 50 pounds, while maintaining safety

Qualifications

• Bachelor’s degree in a hard science or engineering discipline is required; chemistry-intensive fields preferred.
• Basic laboratory competency in measurement, sample preparation, pH measurement, chemical handling, and laboratory safety.
• Experience with corrosion, metal pretreatment, coatings, industrial cleaning, manufacturing, or metalworking is preferred but not required.
• Strong computer skills for working with technical data, spreadsheets, reports, and presentations.
• Ability to lift up to 50 pounds.
• Must be authorized to work in the U.S. and willing to obtain a valid passport for travel in the U.S., Canada, and Mexico.
• Must be able to travel independently up to 50% of the time (20–50% travel common).

Responsibilities

• Provide technical support to ZERUST customers and the Sales team.
• Participate in customer calls and technical discussions.
• Investigate corrosion, cleaning, packaging, application, and related technical problems through laboratory testing and field observations.
• Determine appropriate testing approaches and perform laboratory work safely, accurately, and consistently.
• Interpret results and develop technically sound recommendations.
• Prepare clear, professional technical reports and communicate findings to customers, sales, and internal teams.
• Develop broad working knowledge of ZERUST products, applications, corrosion prevention, and related manufacturing processes.
• Visit customer facilities to investigate problems, collect information or samples, assist with trials, and evaluate applications.
• Conduct technical presentations, training, and occasional product evaluation or development activities.
• Manage multiple projects, samples, tests, reports, and priorities while maintaining accuracy and follow-through.
• Collaborate effectively with Sales, laboratory personnel, and other technical team members.

Skills

Technical communication

Laboratory testing

Project management

Customer collaboration

Safety consciousness

Travel readiness

Education

Bachelor’s degree in hard science or engineering

Tools

Chemistry lab equipment

pH meters

Ion chromatography

Job description

Job Title: Technical Service Chemist – ZERUST – Circle Pines, MN

Location: Circle Pines, MN

Travel Required: Up to 50% (20 – 30% most common)

Position Type: Full Time

Purpose

The Industrial Corrosion and Chemistry Specialist provides technical support to ZERUST customers, Sales, and internal teams through laboratory testing, technical problem-solving, customer communication, and field support. This position investigates corrosion and application problems, determines appropriate testing, interprets results, develops technically sound recommendations, and prepares professional technical reports.

The role requires a strong scientific foundation, attention to detail, effective communication, and the ability to develop broad technical knowledge across the ZERUST product portfolio while operating with minimal guidance.

Roles And Responsibilities

• Provide technical support to ZERUST customers and the Sales team.
• Participate actively in customer calls and technical discussions.
• Investigate corrosion, cleaning, packaging, application, and related technical problems through laboratory testing and field observations.
• Determine appropriate testing approaches and perform laboratory work safely, accurately, and consistently. (including, but not limited to, pH, conductivity, bacteria testing, ion chromatography, and various corrosion test methods)
• Interpret results and develop technically sound recommendations.
• Prepare clear, professional technical reports and communicate findings to customers, sales, and internal teams.
• Develop broad working knowledge of ZERUST products, applications, corrosion prevention, and related manufacturing processes.
• Visit customer facilities to investigate problems, collect information or samples, assist with trials, and evaluate applications.
• Conduct technical presentations, training, and occasional product evaluation or development activities.
• Manage multiple projects, samples, tests, reports, and priorities while maintaining accuracy and follow-through.
• Collaborate effectively with Sales, laboratory personnel, and other technical team members.

Qualifications And Education Requirements

• Bachelor’s degree in a hard science or engineering discipline required; Chemistry, Chemical Engineering, Materials Science, Metallurgy, or another chemistry-intensive field strongly preferred.
• Basic laboratory competency required, including accurate measurement, sample preparation, pH measurement, chemical handling, and laboratory safety.
• Prior experience with corrosion, metal pretreatment, coatings, industrial cleaning, manufacturing, or metalworking is preferred but not required.
• Strong computer skills, including working with technical data, spreadsheets, reports, and presentations.
• Mechanical aptitude and the ability to understand interactions between equipment, processes, chemistry, materials, and operating conditions.
• Ability to lift up to 50 pounds.
• Must be authorized to work in the U.S.
• Must be willing to obtain a valid passport to travel within the United States, Canada, and Mexico
• Must be able to travel independently up to 50% of the time (Travel can be sporadic and last minute at times; 20 -30% travel is most common)

Skills And Competencies

• Strong written and verbal communication skills with both technical and non-technical audiences.
• Comfortable participating in customer and Sales discussions and developing the ability to explain technical recommendations.
• Strong attention to detail and commitment to accurate laboratory work, data, and reports.
• Ability to organize incomplete information, ask effective questions, and determine an appropriate path forward.
• Strong organization, project management, and self-starter.
• Ability to manage multiple priorities and adapt as customer and laboratory needs change.
• Ability to work independently while collaborating effectively in a team environment.
• Professional judgment and composure when working with customers or urgent technical issues.
• Strong safety awareness and willingness to work in laboratory and industrial manufacturing environments.
• Interest and ability to learn ZERUST products, chemistry, applications, and corrosion prevention technologies.

Iso

• Every employee is expected to support the NTIC Quality Management System (QMS) in accordance with our Quality System Manual and Quality Control Procedures. This position is responsible to set, follow and maintain the QMS and related Quality Control Procedures. This position also has change authority over their processes.