Technical Series III - ESE Information Management Systems

Detroit Public Schools Community District; Detroit (MI); On-site; USD 28,000 - 40,000; Full time

Job summary

Detroit Public Schools Community District is seeking a Technical Series III in ESE Information Management Systems to support enrollment processes, data accuracy, and responsive student services. The role focuses on maintaining records, answering inquiries, and guiding staff on enrollment procedures within a compliance framework.

The position requires experience with PowerSchool SIS, Special Programs, and Microsoft Office; strong organizational, communication, and problem-solving skills are

Qualifications

• High School Diploma or GED required.
• Strong verbal, written, and interpersonal skills and the ability to organize and prioritize work to meet deadlines.
• Knowledge of Special Education.
• PowerSchool Special Programs experience preferred.
• Proficient in Microsoft Office (Excel-PivotTables, VLOOKUP, SUMIFS, etc.).
• Critical thinking and problem solving.
• Strong attention to detail and time management.
• Strong oral and written communication skills.
• Comfort explaining complex issues and solutions.
• Ability to handle heavy workloads and multiple projects with frequent interruptions and schedule changes.
• Ability to meet stringent timelines.
• Consultation, training, group facilitation, and process skills.
• Experience working with diverse populations.

Responsibilities

• Demonstrate strong organizational skills in a high-volume environment.
• Identify and implement strategies to improve administrative efficiency.
• Routinely monitor data systems (e.g., PowerSchool SIS and Special Programs).
• Maintain data compliance and complete cleanups (duplicate records, caseload reconciliations).
• Perform general administrative tasks as needed.
• Build strong relationships with parents, community members, and staff.
• Provide high-quality customer service and maintain professional office decorum.
• Support interdepartmental and community outreach efforts.
• Train clerical staff on various ESE enrollment and promotion procedures.
• Collaborate with department managers for training and support initiatives.
• Manage in-district and out-of-district ESE enrollments, including school-to-school and initial enrollments.
• Assist with Fall and Spring General Collection.
• Align and coordinate transportation services for enrolled students.
• Process ESE student placements and assign case managers.
• Monitor and update ESE data within PowerSchool Special Programs and SIS.
• Collaborate with the Transportation Department.
• Collaborate with the ESE Compliance Department.

Skills

Organizational skills

Time management

Communication

Problem solving

Attention to detail

Verbal communication

Written communication

Interpersonal skills

Ability to prioritize

Education

High School Diploma or GED

Tools

PowerSchool SIS

Special Programs

Microsoft Office (Excel, VLOOKUP, PivotTables, SUMIFS)

Job description

Job Title

Job Description

Position Title: Technical Series III - ESE Information Management Systems

Location: Mckinley Building, 4701 McKinley, Detroit, MI 48208

Salary: $24.83/hourly

Reports to: Senior Director of ESE Information Management Systems

Bargaining Unit: DAEOE

Benefits Eligible: Yes

Telecommuting Eligibility: Not eligible for telecommuting.

Position Summary

The Essential Functions of the ESE (Exceptional Student Education) Technical Series III position focus on supporting efficient, accurate, and responsive enrollment and student support processes for special education programs within Detroit Public Schools Community District. This multifaceted role requires strong organizational, recordkeeping, data management, communication, and customer service skills. Responsibilities include supporting special education enrollment processes, maintaining accurate records, responding to inquiries, assisting with daily program operations, and guiding staff on enrollment procedures. The position also requires a thorough understanding of special education enrollment processes and compliance requirements to ensure documentation is accurate, and district requirements are met.

Minimum Qualifications

• Candidates must possess a High School Diploma or GED Certificate.
• Must have strong verbal, written, and interpersonal skills and the ability to organize and prioritize work to meet deadlines.
• Knowledge of Special Education
• PowerSchool Special Programs experience preferred.
• Proficient in Microsoft Office (Excel-PivotTables, various functions like VLOOKUP, SUMIFS, etc.)
• Critical thinking and problem solving.
• Strong attention to detail and time management
• Strong oral and written communication skills
• Comfort explaining complex issues and solutions.
• Ability to handle heavy workloads and multiple projects with frequent interruptions and schedule changes.
• Ability to meet stringent timelines.
• Consultation, training, group facilitation, and process skills.
• Strong verbal and written communication skills.
• Experience working with diverse populations.

Essential Functions

• Demonstrate strong organizational skills in a high-volume environment.
• Identify and implement strategies to improve administrative efficiency.
• Routinely monitor data systems (e.g., PowerSchool SIS and Special Programs).
• Maintain data compliance and complete cleanups (duplicate records, caseload reconciliations).
• Perform general administrative tasks as needed.
• Build strong relationships with parents, community members, and staff.
• Provide high-quality customer service and maintain professional office decorum.
• Support interdepartmental and community outreach efforts.
• Train clerical staff on various ESE enrollment and promotion procedures.
• Collaborate with department managers for training and support initiatives.
• Manage in-district and out-of-district ESE enrollments, including school-to-school and initial enrollments.
• Assist with Fall and Spring General Collection.
• Align and coordinate transportation services for enrolled students.
• Process ESE student placements and assign case managers.
• Monitor and update ESE data within PowerSchool Special Programs and SIS.
• Collaborate with the Transportation Department.
• Collaborate with the ESE Compliance Department.

Security Clearance

Internal Applicants

If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check.

External Applicants

In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.

DPSCD does not discriminate on the basis of race, color, national origin, sex, disability and/or religion. Contact the Civil Rights Coordinator for more information at [phone] or detroitk12.org/compliance.