Technical Series III - ESE Information Management Systems

Detroit-Public-Schools-Community-District; Detroit (MI); On-site; USD 29,000 - 40,000; Full time

Job summary

Detroit Public Schools Community District seeks a Technical Series III—ESE Information Management Systems to support enrollment and student services in Detroit. The role focuses on accurate data management, responsiveness to inquiries, and smooth daily program operations.

The position requires strong organizational and communicational skills, plus ability to handle multiple tasks in a fast-paced environment. PowerSchool SIS familiarity is a plus, with room for collaboration across departments.

Qualifications

• The candidate must have a high school diploma or GED and strong communication skills.
• Experience with special education enrollment processes is preferred.
• Ability to organize workloads and meet deadlines in a high-volume environment.
• Familiarity with data management and recordkeeping concepts.

Responsibilities

• Support special education enrollment processes and maintain accurate records.
• Respond to inquiries and assist with daily program operations.
• Guide staff on enrollment procedures and ensure documentation compliance.
• Collaborate with departments to coordinate enrollment and transportation services.
• Train clerical staff on enrollment procedures and data entry.

Skills

Organizational skills

Customer service

Verbal communication

Written communication

Problem solving

Multitasking

Interpersonal skills

Time management

Education

High School Diploma or GED

Tools

PowerSchool SIS

Special Programs data systems

Job description

Technical Series III - ESE Information Management Systems

Position Title: Technical Series III - ESE Information Management Systems

Location: Mckinley Building, 4701 McKinley, Detroit, MI 48208

Salary:$24.83/hourly

Reports to: Senior Director of ESE Information Management Systems

Bargaining Unit: DAEOE

Benefits Eligible: Yes

Telecommuting Eligibility: Not eligible for telecommuting.

Position Summary:

The Essential Functions of the ESE (Exceptional Student Education) Technical Series III position focus on supporting efficient, accurate, and responsive enrollment and student support processes for special education programs within Detroit Public Schools Community District. This multifaceted role requires strong organizational, recordkeeping, data management, communication, and customer service skills. Responsibilities include supporting special education enrollment processes, maintaining accurate records, responding to inquiries, assisting with daily program operations, and guiding staff on enrollment procedures. The position also requires a thorough understanding of special education enrollment processes and compliance requirements to ensure documentation is accurate, and district requirements are met.

Minimum Qualifications:

• Candidates must possess a High School Diploma or GED Certificate.
• Must have strong verbal, written, and interpersonal skills and the ability to organize and prioritize work to meet deadlines.
• Knowledge of Special Education
• Critical thinking and problem solving.
• Strong attention to detail and time management
• Strong oral and written communication skills
• Comfort explaining complex issues and solutions.
• Ability to handle heavy workloads and multiple projects with frequent interruptions and schedule changes.
• Ability to meet stringent timelines.
• Consultation, training, group facilitation, and process skills.
• Strong verbal and written communication skills.
• Experience working with diverse populations.

Essential Functions:

• Demonstrate strong organizational skills in a high-volume environment.
• Identify and implement strategies to improve administrative efficiency.
• Routinely monitor data systems (e.g., PowerSchool SIS and Special Programs).
• Maintain data compliance and complete cleanups (duplicate records, caseload reconciliations).
• Perform general administrative tasks as needed.
• Build strong relationships with parents, community members, and staff.
• Provide high-quality customer service and maintain professional office decorum.
• Support interdepartmental and community outreach efforts.
• Train clerical staff on various ESE enrollment and promotion procedures.
• Collaborate with department managers for training and support initiatives.
• Manage in-district and out-of-district ESE enrollments, including school-to-school and initial enrollments.
• Assist with Fall and Spring General Collection.
• Align and coordinate transportation services for enrolled students.
• Process ESE student placements and assign case managers.
• Monitor and update ESE data within PowerSchool Special Programs and SIS.
• Collaborate with the Transportation Department.
• Collaborate with the ESE Compliance Department.

Security Clearance:

Internal Applicants

If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check.

External Applicants

In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.

DPSCD does not discriminate on the basis of race, color, national origin, sex, disability and/or religion. Contact the Civil Rights Coordinator for more information at [phone] or detroitk12.org/compliance.

DPSCD does not discriminate on the basis of race, color, national origin, sex, sexual orientation, transgender identity, disability, age, religion, height, weight, citizenship, marital or family status, military status, ancestry, genetic information, or any other legally protected category, in its educational programs and activities, including employment and admissions opportunities.