Technical Sales Specialist - Isolation Valves

Puffer-Sweiven; Stafford (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Puffer-Sweiven in Texas is seeking an inside sales professional with technical acumen to support field and account teams. The role focuses on proposals, pricing, product sizing, and coordinating with customers to ensure accurate, timely quotes and strong service levels.

Key qualifications include a BS/BA or technical degree, 3-5 years in industrial sales, and solid communication and computer skills. Experience with isolation valves and automation is a plus, and Salesforce proficiency is helpful.

Qualifications

• BS/BA or technical degree preferred or combination of education and experience.
• Demonstrated knowledge of isolation valves, automation, and controls.

Responsibilities

• Prepare proposals/quotes incl. sizing, selection, and pricing.
• Interact with customers providing technical and commercial sales support.
• Evaluate RFQs for testing, docs and technical content.
• Identify opportunities to optimize margins and expand scope.
• Manage workload and coordinate resources to meet deadlines.
• Follow up on quotes to improve order conversion.
• Join customer meetings to clarify requirements.
• Collaborate with Sales Assistant on post-award activities.
• Develop technical proficiency with product lines and sizing tools.
• Maintain product knowledge to identify expansion opportunities.
• Log opportunities and update Salesforce CRM.

Skills

Inside Sales

Industrial Sales

Customer Service

MS Office

Technical Communication

Education

BS/BA or Technical degree

Tools

Salesforce

Pricing Software

Sizing Tools

Job description

Company Description:

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

Specialties:

• Process Control & Safety Systems
• Control Valves & Regulators
• Isolation Valves & Actuation
• Oil & Gas Automation
• Reliability Solutions & Services
• Pressure Management
• Specialty Pumps & Rotating Equipment
• Instrumentation

Company Description:

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

Specialties:

• Process Control & Safety Systems
• Control Valves & Regulators
• Isolation Valves & Actuation
• Oil & Gas Automation
• Reliability Solutions & Services
• Pressure Management
• Specialty Pumps & Rotating Equipment
• Instrumentation
• Maintenance & Repair Services

Duties and Responsibilities:

• Prepare proposals/quotes including product sizing, selection and pricing to assist Outside Sales in selling products and services.
• Interact with customers on a day-to-day basis providing technical, commercial and general sales support.
• Evaluate RFQ’s for testing, documentation and technical content to ensure proposed solutions meet customer requirements.
• Evaluate customer requirements and identify opportunities for optimizing margin and expanding scope of products/services supplied.
• Manage workload and engage available internal and external resources as required to meet customer deadlines.
• Manage change of customer requirements to quotations and active orders reducing non-conformance while driving customer satisfaction.
• Proactively follow up with customers on quotations achieving a high hit rate of conversion to orders and ensuring customer satisfaction.
• Participate in customer meetings as required to ensure clear communication of customer requirements.
• Work with Sales Assistant in post award activities to ensure customer expectations are exceeded and drive customer satisfaction.
• Develop and maintain a high level of technical proficiency with products represented.
• Develop and maintain a high level of proficiency with internal business system and principal supplied sizing tools.
• Develop and maintain awareness of all products and services provided by Puffer-Sweiven to identify opportunities for expanding scope of supply.
• Works closely with Accounts Receivable to ensure timely payments.
• Evaluate and suggest improvements to team processes and tools that will improve efficiency and increase customer dependency.
• Log all opportunities and maintain accurate information in Salesforce CRM.

QUALIFICATIONS:

Education/Knowledge:

• BS/BA or Technical degree preferred or combination of applicable education and experience.
• Demonstrated knowledge of isolation valves, automation, and controls.

Experience/Skills:

• 3-5 years as an inside sales representative or equivalent in an industrial technical sales environment.
• Strong written and verbal communication skills.
• High level of PC proficiency including MS Office, principal supplied software, internal business system and internet.

COMPETENCIES:

• Demonstrated ability to communicate and coordinate with a cross section of other employees, principals, and customers.
• Experience sizing pneumatic and electric actuators for isolation valves.
• Experience sizing/selecting controls for pneumatic panels.
• Basic understanding of P&ID’s
• Solid Mechanical Aptitude.
• Strong customer service skills including the ability to develop rapport and trust with customers and other employees.
• Excellent problem solving skills.
• Strong interpersonal skills and the ability to work as part of a team.
• Strong time management skills including ability to multi-task.
• Demonstrated attention to detail.
• High ethical standards in dealing with customers and principals.
• Good self-management skills to include dependability, initiative, innovation, professionalism and organization skills.