Technical Account Specialist - Final Control Valves

Puffer-Sweiven; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Puffer-Sweiven is seeking a Technical Account Specialist in Houston to support process control valve solutions and customer engagements. You will prepare quotes, assist sales teams, and interact with customers by phone and email to ensure technical and commercial alignment.

Role involves developing customer requirements, managing quote changes, and driving order conversions while delivering exceptional service and ensuring satisfaction throughout the sales cycle.

Qualifications

• Proposals or quotes preparation for petrochemical, refining, or power applications.
• Daily customer interaction by phone and email for technical and sales support.
• Developing customer requirements and identifying value-added opportunities.

Responsibilities

• Prepare proposals or quotes for represented process control solutions, including valve sizing, delivery, and pricing in Salesforce.
• Assist Outside Sales in achieving strategic goals for assigned accounts.
• Interact with customers daily by phone and email to provide technical, commercial, and sales support.
• Develop customer requirements and identify opportunities to expand product supply.
• Manage changes to quotations and orders to reduce non-conformances and improve satisfaction.
• Proactively follow up on quotations to drive conversions and enhance customer experience in Salesforce.
• Monitor post-award activities to exceed expectations and drive loyalty.
• Take appropriate oversight of sales processes as needed.

Skills

Sales support

Customer communication

Sales coordination

Tools

Salesforce

Job description

Technical Account Specialist - Final Control Valves

Job Category: Sales Associate

Requisition Number: TECHN002525

• Posted : August 4, 2026
• Full-Time

Locations

Showing 1 location

Houston, TX 77034, USA

Description

Company Description:

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:

• Pressure Management
• Isolation Valves & Actuation
• Control Valves & Regulators
• Process Control & Safety Systems
• Oil & Gas Automation– fiscal custody metering, controls, and SCADA
• Reliability Solutions & Services
• Specialty Pumps & Rotating Equipment
• Instrumentation

Duties and Responsibilities:

• Prepares proposals or quotes for represented petrochemical, refining, and/or power application solutions including valve engineering such as valve sizing and selection, delivery, and pricing to facilitate product sales and managing such activity within Salesforce.
• Assists Outside Sales in achieving the strategic goals of assigned accounts.
• Interacts with customers on a day-to-day basis, primarily by phone and email, providing technical, commercial, and general sales support.
• Develops customer requirements and identifies opportunities to add value, and expand scope of product supply.
• Manages change of customer requirements to quotations and active orders reducing non-conformance and driving customer satisfaction.
• Proactively follows up with customers on quotations achieving a high rate of conversion to orders and ensuring a positive customer experience, managing such activity within Salesforce.
• Monitors post award activities as required to ensure customer expectations are exceeded and drive customer loyalty.
• Takes appropriate oversight