Technical Sales Specialist for Industrial Equipment & Upgrades

Radyne Corporation; Waukesha (WI); Sur place; USD 70 000 - 110 000; Plein temps

Résumé du poste

Radyne Corporation in Wisconsin seeks an experienced sales representative with strong mechanical aptitude and excellent customer relations skills to advise on replacement parts, service solutions, equipment upgrades and maintenance programs.

You will develop lasting customer relationships, identify aftermarket sales opportunities, prepare quotations, coordinate with engineering, service and manufacturing, and promote maintenance contracts while maintaining accurate CRM records.

Qualifications

• Associate or Bachelor's degree in Engineering, Business, Industrial Technology, or a related technical field is preferred.
• Minimum 3-5 years of technical sales, aftermarket sales, inside sales, application engineering, customer service, or industrial equipment experience.
• Experience supporting manufacturing, automation, induction heating, heat treating, or capital equipment industries preferred.
• Strong mechanical and technical aptitude.
• Ability to interpret engineering drawings, bills of material, and equipment documentation.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Proficient with Microsoft Office applications.
• Experience using CRM and ERP systems.
• Ability to manage multiple customer projects simultaneously.
• Occasional travel to customer sites and industry events.

Responsabilités

• Develop and maintain long-term relationships with existing customers.
• Proactively identify aftermarket sales opportunities through routine customer contact and account reviews.
• Prepare quotations for replacement parts, assemblies, field service, repairs, rebuilds, retrofits, upgrades, and modernization projects.
• Coordinate with engineering, service, manufacturing, purchasing, and scheduling departments to develop accurate quotations and delivery commitments.
• Recommend preventative maintenance programs that improve equipment uptime and reduce unplanned downtime.
• Promote annual service agreements, maintenance contracts, calibration services, and inspection programs.
• Assist customers in identifying obsolete components and recommend suitable replacement or upgrade solutions.
• Review historical equipment records to identify recurring maintenance needs and potential upgrade opportunities.
• Respond promptly to customer inquiries regarding pricing, availability, lead times, and technical questions.
• Maintain accurate customer records, quotations, opportunities, and sales forecasts within the company's CRM system.
• Follow up on outstanding quotations to improve quotation conversion rates.
• Support warranty evaluations and customer issue resolution in collaboration with engineering and service personnel.

Connaissances

Mechanical aptitude

Technical aptitude

Communication skills

Time management

Organizational skills

Multi-project management

Formation

Engineering/Business/Industrial Technology degree

Outils

CRM systems

ERP systems

MS Office

Description du poste

Radyne Corporation in Wisconsin seeks an experienced sales representative with strong mechanical aptitude and excellent customer relations skills to advise on replacement parts, service solutions, equipment upgrades and maintenance programs.

You will develop lasting customer relationships, identify aftermarket sales opportunities, prepare quotations, coordinate with engineering, service and manufacturing, and promote maintenance contracts while maintaining accurate CRM records.