Senior Aftermarket Solutions Sales Engineer

Radyne Corporation; West Allis (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

Radyne Corporation in Wisconsin is seeking an experienced sales representative with strong mechanical aptitude and excellent customer relations to advise on replacement parts, service solutions, equipment upgrades, and preventative maintenance programs.

You will develop relationships, identify aftermarket opportunities, prepare quotations, coordinate with engineering and service, and support warranty issues. Periodic travel to customer sites and industry events is expected.

Qualifications

• 3–5 years of technical sales or aftermarket sales experience.
• Associate or Bachelor's degree in Engineering, Business, Industrial Technology, or a related technical field preferred.
• Strong mechanical and technical aptitude.
• Ability to interpret engineering drawings, BOMs, and equipment documentation.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Proficiency with Microsoft Office applications.
• Experience using CRM and ERP systems.
• Ability to manage multiple customer projects simultaneously.
• Willingness to travel to customer sites and industry events occasionally.

Responsibilities

• Develop and maintain long‑term relationships with existing customers.
• Proactively identify aftermarket sales opportunities through routine customer contact and account reviews.
• Prepare quotations for replacement parts, assemblies, field service, repairs, rebuilds, retrofits, upgrades, and modernization projects.
• Coordinate with engineering, service, manufacturing, purchasing, and scheduling departments to develop accurate quotations and delivery commitments.
• Recommend preventative maintenance programs that improve equipment uptime and reduce unplanned downtime.
• Promote annual service agreements, maintenance contracts, calibration services, and inspection programs.
• Assist customers in identifying obsolete components and recommend suitable replacement or upgrade solutions.
• Review historical equipment records to identify recurring maintenance needs and potential upgrade opportunities.
• Respond promptly to customer inquiries regarding pricing, availability, lead times, and technical questions.
• Maintain accurate customer records, quotations, opportunities, and sales forecasts within the company's CRM system.
• Follow up on outstanding quotations to improve quotation conversion rates.
• Support warranty evaluations and customer issue resolution in collaboration with engineering and service personnel.

Skills

Mechanical aptitude

Verbal communication

Written communication

Organizational skills

Time management

CRM systems

ERP systems

Technical sales

Travel readiness

Education

Engineering or technical degree (Associate or Bachelor’s)

Tools

CRM software

ERP systems

MS Office

Job description

Radyne Corporation in Wisconsin is seeking an experienced sales representative with strong mechanical aptitude and excellent customer relations to advise on replacement parts, service solutions, equipment upgrades, and preventative maintenance programs.

You will develop relationships, identify aftermarket opportunities, prepare quotations, coordinate with engineering and service, and support warranty issues. Periodic travel to customer sites and industry events is expected.