Technical Sales Specialist

Vector North America, Inc.; Novi (MI); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Hybrid work

Total Rewards Program

Job summary

Vector North America, Inc. is seeking an experienced Technical Sales Specialist to support the sales team with pricing, quotes, and order processing. The ideal candidate will have 1–5 years in inside sales, strong communication skills, and a customer-first mindset.

Hybrid work flexibility is offered as part of the role. The position requires proficiency in SAP and Microsoft Dynamics CRM, with the ability to coordinate across teams to meet customers’ expectations and drive sales objectives.

Qualifications

• 1-5 years inside sales or industry-related experience
• Excellent written and verbal skills
• Motivated and willing to take on new tasks
• Proficient with SAP, Microsoft Dynamics CRM, and Outlook
• Extremely detailed organizational skills
• Adaptability/Flexibility (Hybrid work)
• Ability to work well both independently and within the team
• Excellent interpersonal, team, and problem-solving skills
• Premium customer service minded
• Bachelor's degree in business, Engineering, Computer Science, or related discipline; or equivalent combination of knowledge and experience.

Responsibilities

• Collaborate with the sales team to achieve overall sales objectives.
• Issue product pricing and follow up
• Perform Microsoft Dynamics Sales Case entry and tracking
• Work with SAP for Pricing and Order Processing
• Support internal and external sales inquiries as needed
• Initiate and prepare customer quotes in a timely manner. Monitor status and verify accuracy. Follow up on quotes and purchase orders as needed.
• Process customer orders including posting of order, shipping documentation, and invoicing.
• Facilitate information flow between functions to expedite orders to ensure successful order fulfillment; ultimately ensuring the customers’ expectations have been met.

Skills

Inside sales

Communication

Organized

Team player

Customer service mindset

Education

Bachelor's degree in business, engineering, CS, or related

Tools

SAP

Microsoft Dynamics CRM

Outlook

Job description

We are seeking an experienced Technical Sales Specialist. The successful candidate will be organized and motivated to provide excellent customer service to support the overall sales efforts of Vector. You will:

• Collaborate with the sales team to achieve overall sales objectives.


• Issue product pricing and follow up


• Perform Microsoft Dynamics Sales Case entry and tracking


• Work with SAP for Pricing and Order Processing


• Support internal and external sales inquiries as needed


• Initiate and prepare customer quotes in a timely manner. Monitor status and verify accuracy. Follow up on quotes and purchase orders as needed.


• Process customer orders including posting of order, shipping documentation, and invoicing.


• Facilitate information flow between functions to expedite orders to ensure successful order fulfillment; ultimately ensuring the customers’ expectations have been met.

Key Qualifications:

• 1-5 years inside sales or industry-related experience


• Excellent written and verbal skills


• Motivated and willing to take on new tasks


• Proficient computer skills, especially with SAP, Microsoft Dynamics CRM,and Outlook


• Extremely detailed organizational skills


• Adaptability/Flexibility (Hybrid work)


• Ability to work well both independently and within the team


• Excellent interpersonal, team, and problem-solving skills.


• Premium customer service minded


• Bachelor's degree in business, Engineering, Computer Science, or related discipline; or equivalent combination of knowledge and experience.

Vector is a global, growing company with industry-leading software products. Vector has over 4,000 employees at 30+ locations worldwide, supporting manufacturers and suppliers with a professional platform of software and hardware tools, embedded software components, and services for developing embedded systems. Driven by our passion for technology, we develop solutions which relieve engineers of their demanding tasks. Our employees work on tomorrow's electronic technologies every single day.

What we offer you:

• A core business in growing and exciting technologies.


• The atmosphere of a small company with the resources of a global organization with offices in Europe, the Americas, and Asia.


• A privately held enterprise: Our products and strategic direction are based on our customer's needs, not outside investment interests.


• An engineering company run by engineers. If you're an engineer, we speak your language.


• An 'open-door' environment: Communication with management is simple and direct, no rigid protocol to follow.


• The work-life balance of our employees underlies everything we do at Vector.

Your work is our source code. Your passion and creativity is our success. You generate ideas and product innovations, and in return, we provide an attractive, high-tech working environment with a generous Total Rewards Program.

This is an excellent opportunity for the right person.

Local candidates only.

EOE--Veterans and Disabled