Technical Sales Specialist

Socket.dev; Fraser (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Standex International is seeking a Technical Sales Specialist to manage end-to-end programs and act as a global liaison for APAC projects. You will develop strong customer relationships, coordinate with production, engineering and quality teams, and promote Standex Engraving offerings worldwide.

The role requires a university degree, Mandarin language skills, and the ability to travel up to 40% domestically and internationally.

Qualifications

• University degree (4 yr) or above.
• Basic Mandarin language skills (written and spoken).
• Experience in project or program management; mold industry projects preferred.

Responsibilities

• Manage end-to-end program management, planning, tracking, risk, and cost control to deliver on time and with quality.
• Develop consultative relationships with customers and promote Standex Engraving offerings.
• Provide technical support and solutions (tooling, molded parts); attend customer meetings.

Skills

Mandarin language skills

Project management experience

Communication skills

Cross-functional collaboration

Education

University degree (4 yr) or above

Tools

SAP

Microsoft Office

Job description

Standex International is a global industrial growth company operating through our market-leading brands in electronics, cutting-edge forming technologies, engraving, and scientific refrigeration. We work with our customers to advance progress through innovation. From inventing and producing parts for next-generation space vehicles to evolving vaccine refrigeration, designing functional textures for everyday products, improving renewable energy technology, and much more, we are focused on making what's next possible.

The Technical Sales Specialist is a key sales team member, providing support and consultation on a global scale for work tooled/textured in the Asia Pacific region. In addition to interfacing with customers directly, this role acts as a liaison to internal stakeholders (sales, operations) in peer regions to ensure timely communication, job tracking/updates, consulting, and problem resolution for customer work in APAC. As a trusted and professional sales team member, the Program Engineer promotes the combined offerings of Standex Engraving.

What you'll do

• Responsible for end-to-end program management, including program and project planning, progress tracking, cost control, risk identification and problem-solving, to ensure projects are delivered on time and with qualified quality.

• Develop a strong consultative relationship with customers
• Promote the combined offerings of Standex Engraving (Chemical, Laser, Tool Finishing, etc.)
• Provide customers with technical support and solutions (tooling, molded parts, etc.)
• Manage the details of upcoming jobs to ensure that tools are ready to move through the texturing process when they arrive at the facility
• Accurate and timely dissemination of information
• Performs intermediate to advanced part mark-ups and texture line-ups
• Attends customer meetings

• Communicate with customers on requirements, coordinate with internal departments including production, engineering and quality, allocate resources effectively, and promote cross-departmental communication and collaboration.
• Manage program documentation, organize meetings, prepare progress reports. Control key program milestones and standardize program management processes.

What you bring

• University degree (4 yr) or above.
• Basic Mandarin language skills (written and spoken).
• Ability to travel approximately 30% - 40% domestically and 3-4 international trips annually.
• Relevant working experience in project or program management; experience in mold industry projects is preferred; familiar with project team collaboration and project execution processes.

What we value

• Basic Chinese communication skills preferred.
• Experience with SAP (or another ERP system) is desired.
• Proactive and results-driven with strong execution; cheerful personality, eager to learn new knowledge with good adaptability.
• Excellent communication and coordination skills with a strong sense of responsibility
• Flexible working hours.
• Detail-oriented
• Good communication of technical details is essential, both verbally and in writing
• Self-starter with the ability to work under minimal supervision
• Ability to effectively interface with an array of customer personalities in various situations.
• Strong collaboration skills to work cross-functionally.
• Accurate transcription of information - proficient data entry skills
• Proficiency with Microsoft Office suite.
• Problem-solving and technical aptitude essential

Equal Opportunity Employer. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.