Technical Sales Specialist

NAPA; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

NAPA is seeking a Tools & Equipment Technical Sales Specialist to generate and grow sales through NAPA stores and end user accounts within the Austin area. You will coordinate market-driving programs, build strong dealer and customer relationships, and drive revenue through targeted product offerings.

The role requires strategic thinking, hands-on sales leadership, and the ability to work with store decision makers to expand business volume. Occasional travel and strong CRM usage are essential.

Qualifications

• Bachelor's degree in business, marketing, or related field; advanced degree or certs preferred.
• Proven sales management experience in automotive aftermarket or tools and equipment industry.
• Strong leadership, communication, negotiation, and interpersonal skills.
• Ability to think strategically and execute tactically in a fast-paced environment.

Responsibilities

• Build and maintain relationships with end user accounts and store decision makers.
• Drive market share by implementing programs and products in territory.
• Lead the full sales cycle: lead gen, calls, proposals, ordering, billing adjustments.
• Collaborate with store teams and distribution center to provide solutions.
• Travel up to 75% of the time and manage time with product knowledge and customer relationships.
• Maintain and advance knowledge of product offerings, education, programs, warranties, and rebates.

Skills

Sales management

Leadership

Communication

Negotiation

Interpersonal skills

Strategic thinking

Execution

CRM

Analytics

Education

Bachelor's degree in business/marketing or related field

Tools

CRM

Sales analytics tools

Job description

Tools & Equipment Technical Sales SpecialistJob SummaryThe Tools and Equipment Technical Sales Specialist is responsible for generating and increasing Tools and Equipment sales through NAPA stores and the end user accounts they service. This customer facing role focuses on coordinating and implementing market share-driving products and programs as the street level within a defined sales territory.Position Performance Measures:Achievement of sales targets and revenue goals for Tools and EquipmentEnd user dealer callsProgram implementationLead generationSales lead conversionResponsibilitiesCustomer relationship responsibilitiesProblem solving by identifying and addressing customer concerns through discovery and a methodical approachEffectively convey product informationEffectively manage time within assigned territory and setting sales priorities based on product knowledge and customer relationshipsDemonstrate passion for the product, industry, and the sales processFlexibility in processes being able to adjust your approach based on customer preference and market conditionsMaintain strong relationships and consistent communication to promote product and servicesWork closely with store decision makers to expand business volume by identifying and converting sales opportunitiesIdentify customer needs and collaborate with local store and distribution center teams to provide solutions to those needsCoordinate with NAPA T & E account support specialists for order entry, tracking, confirmation of purchase orders, and billings adjustmentsLeverage team knowledge of peers and suppliers to advance personal knowledgeIdentify areas of opportunity and advise management accordinglyMaintain and advance understanding of product offerings, education, programs, warranties, and rebatesCommunicate regularly with managers, vendors, and colleagues with pertinent information regarding sales, service, or challengesPerform periodic account reviews to update management on key progress indicatorsAny other duties assigned by director supervisorQualificationsBachelor’s degree in business, Marketing, or related field; advanced degree or relevant certifications are preferredSales management experience, preferably within the automotive aftermarket or tools and equipment industryProven track record of meeting or exceeding sales goalsStrong leadership skillsExcellent communication, negotiation, and interpersonal skillsAbility to think strategically and execute tactically in a fast-paced environmentProficient with CRM and sales analytics toolsPreferred QualificationsAdvanced degrees or professional certifications related to sales or managementExperience managing geographically dispersed sales teamsDeep knowledge of automotive tools and equipment marketLeadershipEmbodies the following values: serve, perform, influence, respect, innovate, team.Effectively communicates by motivating and inspiring others through clear and proactive communication.Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.Makes balanced decisions and thinks strategically by being a forward thinker.Physical Demands / Working EnvironmentTypical workday conducted in office and customer site environments.Ability to travel up to 75% of the time.Be able to sit or stand for up to 9 hours/day.Exposed to vibrations and dust, with noise level at moderate to low decibels.Must be able to lift up to 50 pounds at times.Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.