Location: Torrington, CT, or surrounding areas; candidates based in nearby New York or the Berkshires region will also be considered
Job Type: Direct Hire
Salary: $90,000–$160,000 annually plus commission, based on experience
Travel: Required to support customer relationships and business development
Position Overview
This companyis seeking a Composites Sales Account Manager to manage strategic customer accounts, develop new business, and drive revenue growth within the composites industry.
This role combines technical sales, account management, and business development, with a focus on understanding customer applications and connecting those needs with the company’s products and capabilities. The Account Manager will work closely with Engineering and Production to develop competitive proposals, support customer requirements, and build lasting business relationships.
The ideal candidate will bring a successful sales background, hands‑on knowledge of composite core materials and advanced composites, and the ability to communicate technical information to both engineering and commercial audiences.
Key Responsibilities
- Develop and execute account strategies to grow revenue, expand existing customer relationships, and secure new business.
- Serve as a primary point of contact for assigned accounts, developing a strong understanding of customer operations, purchasing priorities, technical requirements, and upcoming programs.
- Present Franklin Products’ products, services, and manufacturing capabilities to demonstrate their value for customer applications.
- Identify and pursue opportunities involving composite core materials and advanced composites, including applications using carbon fiber, fiberglass, and advanced polymers.
- Build relationships with key decision-makers across customer Engineering, Procurement, Manufacturing, and leadership teams.
- Prepare and deliver technical presentations, business proposals, and quotations in collaboration with internal teams.
- Coordinate with Engineering and Production to evaluate customer requirements, communicate capabilities, and support project execution.
- Support commercial negotiations and follow up on proposals and quotations to advance opportunities through the sales process.
- Monitor industry trends, competitor activity, and customer feedback to identify market opportunities, product improvements, and potential new offerings.
- Develop sales forecasts and maintain an accurate pipeline of prospective and active opportunities.
- Document customer interactions, account activity, business transactions, and next steps in the company’s customer relationship management system or designated reporting tools.
- Prepare reports summarizing sales performance, account growth, market activity, and application trends.
- Coordinate the resolution of customer concerns involving products, service, quality, or delivery.
- Participate in continuous improvement initiatives that strengthen customer satisfaction and sales effectiveness.
- Travel as needed for customer meetings, site visits, and business development activities.
Required Qualifications
- Bachelor’s degree in Engineering, Materials Science, Business, or a related technical field.
- At least 5 years of sales management, account management, or business development experience.
- At least 2 years of experience with composite core materials or advanced composites.
- Demonstrated ability to develop customer relationships, identify opportunities, and grow sales.
- Ability to understand technical product information and communicate its value to customers.
- Experience preparing proposals, quotations, sales forecasts, and account plans.
- Strong negotiation, presentation, and customer relationship management skills.
- Excellent written and verbal communication skills.
Preferred Qualifications
- Experience serving aerospace, defense, medical, or other high-performance composites markets.
- Experience selling technical materials, engineered components, or manufacturing solutions.
- Familiarity with customer qualification processes and longer sales cycles associated with technically demanding applications.
Location Flexibility
Candidates may be based near Torrington, Connecticut, or in surrounding areas of New York or the Berkshires region, with access to current manufacturing operations and the ability to travel as required.