Technical Sales Engineer - WT

Inpro; Charlotte (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

Inpro is seeking a Technical Services Sales Engineer to serve as the go-to technical expert for window treatment solutions and guide projects from concept to installation.

You will collaborate with Sales, Dealers, Customers, and teams across Inpro to identify the right solutions, analyze drawings, and troubleshoot complex challenges.

Qualifications

• 3+ years of experience in technical sales or sales engineering.
• Ability to read and interpret architectural drawings, plans, specs.
• Strong problem-solving and communication skills.
• Bachelor’s or Associate degree in a technical field preferred.
• Proficiency with Microsoft Office and CRM systems; Salesforce is a plus.

Responsibilities

• Be the technical expert guiding product selection, specifications, and installation.
• Review drawings and specifications to recommend solutions for projects.
• Partner with Sales to develop solutions and advance opportunities.
• Support projects from concept through installation.
• Deliver engaging product and installation training for dealers and customers.
• Troubleshoot with cross-functional teams to keep projects moving.
• Suggest improvements to processes and customer experience.

Skills

Technical sales

Sales engineering

Customer communication

Project management

CRM experience

Microsoft Office

Reading architectural drawings

Education

Associate or Bachelor’s degree in Engineering/Construction/Architecture/Design

Tools

AutoCAD

Salesforce

Job description

Technical Services Sales Engineer | Inpro WTBe the technical expert who turns complex projects into successful solutions.

Do you enjoy solving technical challenges, working directly with customers, and helping turn plans on paper into successful real-world projects?

Inpro WT is looking for a Technical Services Sales Engineer to become a go-to technical expert for our window treatment solutions. You’ll partner with Sales, Dealers, Customers, and teams across Inpro to help identify the right solutions, navigate complex applications, troubleshoot challenges, and ensure projects are set up for success.

This role is a great fit for someone who enjoys the technical side of construction and building products—but also wants to work with people, share their expertise, and make a visible impact on customers and sales growth.

What You’ll Do

No two projects are exactly alike. You’ll use your technical expertise and problem-solving skills to help customers and sales teams navigate everything from product selection to installation.

• Be the technical expert. Guide customers and sales teams on product selection, specifications, applications, installation requirements, and project execution.
• Solve complex project challenges. Review architectural drawings, plans, construction documents, and specifications to recommend solutions that fit each project's unique requirements.
• Partner with Sales. Work closely with Regional Sales Managers and Inside Sales to answer technical questions, develop solutions, and help move opportunities forward.
• Support projects from concept through installation. Assist with custom applications, technical submittals, wiring diagrams, installation documentation, and other project-specific needs.
• Teach and build confidence. Deliver engaging product and installation training for dealers, contractors, customers, and internal teams.
• Troubleshoot and collaborate. When challenges arise, you’ll work across Engineering, Product Management, Operations, and Customer Care to find practical solutions and keep projects moving.
• Help us get better. Bring forward ideas that improve project accuracy, technical support, and the overall customer experience.

What You Bring

We’re looking for someone who is technically curious, customer-focused, organized, and comfortable tackling problems that don’t always have an obvious answer.

You’ll be well positioned for success if you have:

• 3+ years of experience in technical sales, sales engineering, technical support, construction, architectural products, building materials, window treatments, or a related field.
• The ability to read and interpret architectural drawings, plans, specifications, and construction documents.
• Strong problem-solving skills and the ability to translate technical information into clear, practical recommendations.
• Excellent communication, presentation, and training skills.
• The ability to manage multiple projects, priorities, and customer needs at the same time.
• Proficiency with Microsoft Office and CRM or project management systems; Salesforce experience is a plus.
• An Associate or Bachelor’s degree in Engineering, Construction Management, Architecture, Design, or a related technical field is preferred.

Even better if you have:

• Experience with AutoCAD or similar drafting software.
• Knowledge of motorized shading systems, controls, wiring, or related technical systems.
• Experience supporting architectural products or commercial construction projects.

What Makes This Opportunity Different

This isn’t a role where you’ll spend every day behind a desk answering technical questions.

You’ll become a trusted technical partner to customers and sales teams—helping solve challenging applications, developing customer expertise, supporting important projects, and influencing how Inpro WT delivers an exceptional customer experience.

You’ll have the opportunity to combine technical expertise + problem-solving + customer interaction + sales support in one highly collaborative role.

A Few More Details

• Travel: Approximately 10%
• People Leadership: No direct reports

Ready to solve interesting problems and make an impact?

If you’re energized by technical challenges, enjoy helping customers succeed, and want a role where your expertise can directly influence projects and business growth, we’d love to hear from you.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.