Technical Sales Engineer - Manufacturing Solutions

Cephas Consultancy Services Private Limited; Telford (PA); On-site; USD 70,000 - 95,000; Full time

Job summary

Cephas Consultancy Services Private Limited is seeking a Technical Sales/Mechanical Engineer to support the Sales team with technical inputs during customer engagements in Telford, PA. You will interpret customer requirements, review drawings, and prepare quotations to drive revenue.

The role involves coordinating with engineering, production, and sales to ensure timely delivery and strong customer relationships, with opportunities to participate in meetings, trade shows, and site visits.

Responsibilities

• Serve as an engineering/technical resource for the Sales team during customer engagements via phone, email, and web.
• Understand customer engineering applications and provide technical product recommendations.
• Collaborate with customer engineering and design teams to understand technical requirements and constraints.
• Interface with internal engineering and production teams to align customer requirements with manufacturing capabilities.
• Review customer drawings and specifications to support the design and quoting process.
• Prepare and deliver accurate quotations, proposals, and product configurations based on customer specs.
• Collaborate with sales representatives, customer service, and engineering teams to support customer needs and develop strong customer relationships.
• Follow up on quotes and proposals, helping to close sales and achieve revenue targets.
• Ensure customer satisfaction through timely follow-up, clear communications, and issue resolution.
• Maintain a deep understanding of product offerings, applications, and industry use cases.
• Support order entry and work with operations to ensure timely delivery of products.
• Support marketing and sales campaigns through outbound follow-ups, email campaigns, and lead nurturing.
• Update CRM system with accurate records of customer interactions and sales activities.
• Other projects and duties as assigned.

Job description

Cephas Consultancy Services Private Limited is seeking a Technical Sales/Mechanical Engineer to support the Sales team with technical inputs during customer engagements in Telford, PA. You will interpret customer requirements, review drawings, and prepare quotations to drive revenue.

The role involves coordinating with engineering, production, and sales to ensure timely delivery and strong customer relationships, with opportunities to participate in meetings, trade shows, and site visits.