Technical Sales Engineer in Mundelein

Energy Jobline ZR; Mundelein (IL); On-site; USD 85,000 - 110,000; Full time

Job summary

Xylem is seeking a Technical Sales Engineer/Specialist to support pre-sales engineering and post-sales delivery for complex water infrastructure solutions. The role collaborates with sales, customer support, and project management to translate technical needs into practical applications.

The ideal candidate has a mechanical engineering background, 0–3+ years’ experience, strong communication, and hands-on CAD/CAM/CAE familiarity.

Qualifications

• Bachelor’s degree in mechanical engineering or equivalent experience required.
• 0-3+ years of relevant experience; Engineer-in-training (EIT) and recent graduates welcome.
• Ability to use standard business processes to adapt to changing needs.

Responsibilities

• Provide pre-sales technical support during feasibility, design and tender stages to outside sales, distributors, and consulting engineers.
• Assist Engineering with technical/product expertise and data gathering.
• Review tender documents with internal colleagues and SMEs.
• Support sales in quotation creation for engineered projects.
• Contribute as a technical consultant to prepare project bid packages.
• Provide product and application expertise, design support, and technical drawing support.
• Aid Application Engineers and Sales in reviewing technical documentation; ensure viability.
• Ensure proposals are technically viable and feasible.
• Prepare and review technical submittals with Engineering.
• Review specifications and ensure drawings are compliant.
• Address customer questions on submitted drawings promptly.
• Coordinate with third-party vendors to meet requirements.
• Understand post-sale scope and define needs with the requester.
• Support project managers with technical solutions.
• Assist in application training for customers.
• Participate in Xylem Watermark volunteer activities.

Skills

Strong communication

Organized and detail-oriented

Team collaboration

Project management

Presenting information

Education

Bachelor’s degree in mechanical engineering or equivalent experience

Tools

CAD

CAM

CAE

Job description

Job Description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the frontier of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re Hiring for a Technical Sales Engineer/Specialist!

The Technical Sales Engineer/Specialist is a supporting role of our Engineering and Sales Support Teams. These teams are responsible for providing pre‑and post‑sales technical support for the development and implementation of complex products, applications, and solutions. This role will be reporting to the Engineered Solution Supervisor of our Water Infrastructure – Transport division. In this role, the incumbent will work closely with sales, customer support, and project management teams to support customers. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plans, and additional miscellaneous benefits.

TECHNICAL SKILLS:

Basic knowledge of required systems and products including creating and interpreting engineering drawings, production specifications, and testing protocols using either CAD (computer‑aided drafting), CAM (computer‑aided manufacturing) or CAE (computer‑aided engineering) systems. Reviewing and interpreting tender documents with attention to detail, technical specifications, product datasheets, and proposal‑related documents.

SOFT SKILLS:

Strong communication skills, both written and verbal, with the ability to clearly convey ideas to technical and non‑technical audiences. Highly organized and detail‑oriented, able to manage multiple priorities and meet deadlines in a fast‑paced environment. Collaborative team player who can build strong working relationships across departments and with external partners. Confident and professional presence, with the ability to present information effectively in meetings and customer interactions. Solid project management skills, including planning, coordination, and follow‑through to ensure successful outcomes.

CORE RESPONSIBILITIES:

To perform the job successfully, an individual must be able to

perform each essential duty satisfactorily.

Pre‑Sales:

• · Provide pre‑sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers, while being assisted by Engineering in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions.


• · Assist Engineering Team, who is responsible for providing technical and product expertise, as well as researching and gathering data to understand how to meet the customers consultancy needs or solve the customer problem.


• · Work closely with internal colleagues, subject matter experts, and technical and commercial resources to review tender documents.


• · Provide essential support to the sales team in quotation creation process for engineered projects.


• · Contribute as a technical consultant in efforts to prepare and review project bid package.


• · Provide product and application expertise, design support, technical drawing support, etc. Advise sales team on technical requests and implications as they relate to the project.


• · Aid Application Engineers and Sales, who are responsible for providing a detailed review of all technical documentation for a project including specifications, plans, drawings, etc. Ensures the proposal is technically viable, and feasible.

Post‑sales:

• · Work closely with the Engineering Team to prepare and review technical submittals on time and follow up closely with customer for approval.


• · Review specifications and ensure submitted drawings are compliant.


• · Address promptly the questions from customers on the drawings submitted.


• · Work in collaboration with third party vendors to ensure the customer requirements are fully met.


• · Work closely with the party who requested post sale support to gain deeper understanding of request and scope the need.


• · Support the project managers in providing technical solutions to the customers and Engineers.


• · Provide support to the application engineers in conducting application training for customer service and operations.


• · Participate in Xylem Watermark volunteer activities

QUALIFICATIONS:

• · Bachelor’s degree in mechanical engineering or equivalent experience required


• · 0-3+ years of relevant experienc e. Engineer-in-training (EIT) and recent graduates welcome!


• · Ability to use consistent business processes to achieve desired results, including ability to react appropriately and timely to changing business needs