Field Service Engineer III

Xylem; Boston (MA); On-site; USD 100,000 - 125,000; Full time

Job summary

Xylem is seeking a Field Service Engineer to design and optimize processes at operating water plants, troubleshoot E&I issues, and support facility operations. The role involves control panel work, programming support, and servicing reverse osmosis and filtration equipment.

Travel approximately 50% with a company vehicle provided. Bachelor’s degree in Engineering preferred; 3 years’ related experience and strong analytical, data analysis, and communication skills are required.

Qualifications

• 3 year’s experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Preferred Bachelor’s degree in Engineering.
• Strong analytical and problem solving skills.
• Proficiency in data analysis and simulation software.
• Knowledge of physical chemical water plants.
• Excellent communication and teamwork abilities.

Responsibilities

• Troubleshooting and solutioning of electrical and instrumentation systems.
• Programming support (PLC,VFD, MCP etc.).
• Reverse Osmosis and Water Filtration equipment.
• Controls narrative suggestions and improvement implementation.
• Collaborate with cross-functional teams.
• Installation of electrical components.
• Troubleshoot and resolve production issues.
• Safety and Environmental Compliance.
• Ensure accurate instrumentation consistency and quality standards are met.
• Documentation and Reporting: maintain accurate records and documentation.
• Prepare reports on production processes and results.
• Present findings and recommendations to management or clients.

Skills

Analytical Skills

Problem Solving

Data Analysis

Simulation Software

Communication

Teamwork

Education

Bachelor's degree in Engineering

Tools

PLC

VFD

MCP

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem does not provide visa sponsorship for this position

The Role

The Field Service Engineer is responsible for designing and optimizing processes for efficient operations, troubleshooting and solutioning Electrical & Instruments (E&I) issues at an operating water plant, and supporting facility operations

This role involves Control Panel experience and a combination of troubleshooting, maintenance on “Electrical and Instrumentation” systems, and altering/ navigating controls programming. Also will service reverse osmosis and water filtration equipment

What You’ll Do:

• Troubleshooting and solutioning of electrical and instrumentation systems
• Programming support (PLC,VFD, MCP etc.)
• Reverse Osmosis and Water Filtration equipment
• Controls narrative suggestions and improvement implementation
• Collaborate with cross-functional teams
• Installation of electrical components
• Troubleshoot and resolve production issues
• Safety and Environmental Compliance
• Ensure compliance with safety regulations and protocols
• Develop and implement quality control procedures
• Ensure accurate instrumentation consistency and quality standards are met
• Technical Support
• Provide technical support to colleagues and clients
• Train and educate team members on new processes or products
• Documentation and Reporting: maintain accurate records and documentation
• Prepare reports on production processes and results
• Present findings and recommendations to management or clients.

What You’ll bring:

• 3 year’s experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Preferred Bachelor’s degree in Engineering
• Strong analytical and problem solving skills.
• Proficiency in data analysis and simulation software.
• Knowledge of physical chemical water plants.
• Excellent communication and teamwork abilities.

Travel: 50% of the time, typically home on weekends

Company Service Vehicle will be provided

The estimated salary range for this position is $100k to $125k. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

#LI-JO2

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you’ll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees’ well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem’s transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation