Technical Sales Engineer (HVACR Controls)

copeland; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Copeland is seeking a Technical Sales Engineer to join our Cold Chain Technical Sales team. You will act as a technical partner to OEM customers, learning Copeland controls portfolio and applying them to end-user applications.

You will collaborate with Account Executives and cross-functionally with Product Management, Engineering and Services to ensure successful specification, implementation and expansion of Copeland controls and services.

Qualifications

• BS degree in Engineering or related technical discipline or equivalent industry experience.
• Two years of food retail or foodservice product development/engineering/field service/technical support or related experience.
• Knowledge of Copeland control systems for Food Retail/Foodservice, including E3, Site Supervisor, distributed controls.
• Hands-on experience with Food Retail/Foodservice Building Management Software.
• Demonstrated success in a technical role in the food retail/foodservice industry or similar.
• Travel willingness (40-50%)

Responsibilities

• Serve as trusted customer partner and technical subject matter expert for refrigeration, HVAC and lighting controls and applicable services.
• Serve as OEM application expert.
• Understand controls and services market trends and competitive capabilities.
• Collaborate with the sales team on customer facing engagements and pull in Solution Architecture, Product Management, Systems Engineering as needed.
• Create high level, technical requirements for new OEM opportunities (BOM, integrations, base programming files, panels, controllers, field services).
• Collaborate with Copeland execution teams to ensure successful deployment of controls and services.
• Maintain a customer-focused approach across land, implement and expand phases of the sales cycle.

Skills

Technical sales

HVAC controls

Analytical skills

Verbal communication

Travel 40-50%

Education

BS in Engineering

Equivalent industry experience

Tools

Building Management Software

Job description

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact.

Join our team and start your journey today!

The Technical Sales Engineer is a key member of the Copeland Cold Chain Technical Sales team focused on their assigned OEM customers.

They will understand customer pains and needs and determine the best Copeland controls for the end user's applications. The Technical Sales Engineer (TSE) will need to learn the portfolio of Copeland Cold Chain controls and services portfolio as well as how to apply these controls to the OEM's applications. The TSE will work closely with an Account Executive to ensure OEM customers successfully specify, apply, implement and expand Copeland controls and services from a technical sales perspective. They will serve as a trusted customer partner and technical expert with a customer focused perspective.

The TSE will work side by side with the Account Executive for their assigned OEM customers. They will cross-functionally collaborate with Project Management, Product Management, Field Services, Solution Architects, Technical Services, System Engineering, Professional Services, etc.

The TSE will interact directly with our Commercial teams across the Americas and our Product / Engineering teams in Kennesaw, GA, Belluno, Italy, Eden Prairie, MN and Sidney, OH.

As the Technical Sales Engineer, you will:

• Serve as trusted customer partner and technical subject matter expert for refrigeration, HVAC and lighting controls (supervisory, distributed, custom, third-party integrations) and applicable services (commissioning, programming, project)
• Serve as OEM application expert
• Understand controls and services market trends and competitive capabilities
• Collaborate with the sales team on customer facing engagements and serve as technical sales and OEM application expert. Pull in Solution Architecture, Product Management, Systems Engineering and/or Engineering where needed
• Create high level, technical requirements for new OEM opportunities, including but not limited to hardware bill of material, integrations to third party devices, control panels, base programming files, distributed controllers, and field services.
• Collaborate with Copeland execution teams to ensure successful deployment of controls, integrations and/or other services
• Customer focused approach with emphasis on land, implement and expand phases of the sales cycle

Required education, experiences & skills:

• BS degree in Engineering, or related technical discipline -or- equivalent industry experience
• Two years of food retail or foodservice product development / engineering / field service / technical support or related experience
• Knowledge of Copeland control systems for Food Retail/Foodservice, including but not limited to E3, Site Supervisor, distributed controls (e.g. case controllers)
• Hands-on experience with Food Retail/Foodservice Building Management Software
• Demonstrated success in technical role in the food retail or foodservice industry -or- similar industry
• Effective analytical, coordination and verbal communication skills
• Ability to travel 40-50%

Preferred education, experiences & skills

• Demonstrated ability to collaborate and communicate effectively and build strong relationships with customers and internal team members
• Proven experience in consultative solutions selling

Why Work in the Greater Metro Atlanta Area

Our facility is located in Kennesaw, GA, which is conveniently located within driving distance to Atlanta and historic downtown Kennesaw. The area offers excellent school systems, an abundance of outdoor walking trails, and low crime rates to create a family-friendly environment. The area is surrounded by several growing communities, with restaurants, festivals, shopping, and outdoor activities that make them exciting places to live and work.

About Our Location

Our Cold Chain business unit, headquartered in Kennesaw, is the leading provider of electronic controls and optimization services for supermarket, convenience store, restaurant, and refrigerated transportation customers and the OEMs that serve them. The business unit is comprised of multiple acquisitions organized to add value to Copeland's world-leading products through control, connectivity, and monitoring.