Technical Sales Engineer (HVACR Controls)

Copeland Cold Chain LP; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

401(k)

Job summary

Copeland Cold Chain LP in the United States is seeking a Technical Sales Engineer to bridge engineering and sales for OEM customers, translating customer needs into technical controls solutions. You will collaborate with Account Executives and cross-functional teams to ensure successful specification, application and deployment of Copeland controls.

The role requires a BS in Engineering, 2 years in food retail/foodservice product development or related field, hands-on experience with Food

Qualifications

• BS degree in Engineering or related technical discipline.
• 2 years in food retail or foodservice product development/engineering/field service/technical support.
• Knowledge of Copeland control systems for Food Retail/Foodservice.
• Hands-on experience with Food Retail/Foodservice Building Management Software.
• Demonstrated success in a technical role in relevant industry.
• Ability to travel 40–50%.

Responsibilities

• Serve as trusted customer partner and technical subject matter expert for refrigeration, HVAC and lighting controls and services.
• Serve as OEM application expert.
• Understand controls and services market trends and competitive capabilities.
• Collaborate with the sales team on customer engagements as technical sales and OEM application expert.
• Pull in Solution Architecture, Product Management, Systems Engineering as needed.
• Create high level, technical requirements for new OEM opportunities.

Skills

Engineering background

Food retail knowledge

Foodservice product development

Copeland controls understanding

Building Management Software

Travel readiness

Education

BS degree in Engineering

Tools

Food Retail/Foodservice Building Management Software

Job description

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally.

Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact.

Join our team and start your journey today!

Technical Sales Engineer

The Technical Sales Engineer is a key member of the Copeland Cold Chain Technical Sales team focused on their assigned OEM customers. They will understand customer pains and needs and determine the best Copeland controls for the end user’s applications. The Technical Sales Engineer (TSE) will need to learn the portfolio of Copeland Cold Chain controls and services portfolio as well as how to apply these controls to the OEM’s applications. The TSE will work closely with an Account Executive to ensure OEM customers successfully specify, apply, implement and expand Copeland controls and services from a technical sales perspective. They will serve as a trusted customer partner and technical expert with a customer focused perspective. The TSE will work side by side with the Account Executive for their assigned OEM customers. They will cross-functionally collaborate with Project Management, Product Management, Field Services, Solution Architects, Technical Services, System Engineering, Professional Services, etc. The TSE will interact directly with our Commercial teams across the Americas and our Product / Engineering teams in Kennesaw, GA, Belluno, Italy, Eden Prairie, MN and Sidney, OH.

As the Technical Sales Engineer, you will:

• Serve as trusted customer partner and technical subject matter expert for refrigeration, HVAC and lighting controls (supervisory, distributed, custom, third‑party integrations) and applicable services (commissioning, programming, project)
• Serve as OEM application expert
• Understand controls and services market trends and competitive capabilities
• Collaborate with the sales team on customer facing engagements and serve as technical sales and OEM application expert.
• Pull in Solution Architecture, Product Management, Systems Engineering and/or Engineering where needed
• Create high level, technical requirements for new OEM opportunities, including but not limited to hardware bill of material, integrations to third party devices, control panels, base programming files, distributed controllers, and field services.
• Collaborate with Copeland execution teams to ensure successful deployment of controls, integrations and/or other services.
• Customer focused approach with emphasis on land, implement and expand phases of the sales cycle

Required education, experiences & skills:

• BS degree in Engineering, or related technical discipline -or- equivalent industry experience
• Two years of food retail or foodservice product development / engineering / field service / technical support or related experience
• Knowledge of Copeland control systems for Food Retail/Foodservice, including but not limited to E3, Site Supervisor, distributed controls (e.g. case controllers)
• Hands‑on experience with Food Retail/Foodservice Building Management Software
• Demonstrated success in technical role in the food retail or foodservice industry -or- similar industry
• Effective analytical, coordination and verbal communication skills
• Ability to travel 40-50%

Preferred education, experiences & skills:

• Demonstrated ability to collaborate and communicate effectively and build strong relationships with customers and internal team members
• Proven experience in consultative solutions selling

Why Work in the Greater Metro Atlanta Area

Our facility is located in Kennesaw, GA, which is conveniently located within driving distance to Atlanta and historic downtown Kennesaw. The area offers excellent school systems, an abundance of outdoor walking trails, and low crime rates to create a family‑friendly environment. The area is surrounded by several growing communities, with restaurants, festivals, shopping, and outdoor activities that make them exciting places to live and work.

About Our Location

Our Cold Chain business unit, headquartered in Kennesaw, is the leading provider of electronic controls and optimization services for supermarket, convenience store, restaurant, and refrigerated transportation customers and the OEMs that serve them. The business unit is comprised of multiple acquisitions organized to add value to Copeland’s world‑leading products through control, connectivity, and monitoring. The business generates half of its revenue outside of North America and employs over 1,200 people globally. Headquartered in the Greater Atlanta area, the business has major operations in Minnesota, Italy, Mexico, Brazil, China, and the Philippines. The Cold Chain business helps ensure that food safely and efficiently travels from farm to fork. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Kennesaw location.

Collaboration First Hybrid Work Arrangements: This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in‑person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers. #LI-FS1 #hybrid

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end‑to‑end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

• Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
• We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future.

Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [e-mail]

With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.