Technical Sales Engineer

MSR Technology Group; Rochester Hills (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

MSR Technology Group seeks a Technical Sales Engineer to bridge R&D capabilities with customer needs, proactively engaging potential customers to review current products and identify technical pain points. You will collaborate with internal teams to drive new product design and innovation that solves customer challenges.

Responsibilities include proactive outreach to showcase developments, conducting needs analyses, translating feedback for engineering, supporting RFQs, and maintaining product

Qualifications

• Bachelor's degree in Mechanical Engineering or equivalent required.
• Experience interpreting 3D models and technical drawings.

Responsibilities

• Proactive outreach to showcase R&D capabilities to customers.
• Conduct needs analysis to identify opportunities for product design or modifications.
• Translate customer feedback into actionable design input for engineering.
• Support quotation activities (RFQ) by ensuring technical requirements are reflected in proposals.
• Maintain deep knowledge of products, including manufacturing processes and materials.
• Benchmark competitors and monitor industry trends to inform R&D strategy.

Skills

DFM

FMEA

GD&T

3D modeling

Education

Bachelor's degree in Mechanical Engineering

Tools

Salesforce

Job description

Requisition Title: Technical Sales Engineer

Duration: FTE/Permanent (US Citizens only)

POSITION SUMMARY

The Technical Sales Engineer acts as the primary bridge between R&D capabilities and our customers' evolving needs. The core purpose of this role is to proactively contact potential customers to review current R&D products, identify technical pain points, and collaborate with internal teams to drive new product design and innovation that solves customer challenges.

KEY ROLES AND RESPONSIBILITIES

Proactive Technical Outreach: Initiate and maintain contact with potential and existing customers to

showcase current R&D product developments and capabilities.

Customer Needs Analysis: Conduct technical discussions to understand customer-specific requirements, identifying opportunities for new product design or modifications to existing systems.

Bridge to Engineering: Act as the technical conduit between customers and the internal engineering

team; translate customer feedback and technical requirements into actionable design input.

Commercial & Technical Liaison: Support quotation activities (RFQ) by ensuring technical requirements

are clearly understood and accurately reflected in proposals.

Product Expertise: Maintain a deep understanding of products, including manufacturing processes

and material specifications (e.g., ultrasonic welding capabilities, material compatibility).

Market Intelligence: Perform competitor benchmarking and monitor industry trends to inform R&D strategy and long-term product roadmaps.

THE PERSON

Education

4-year degree in Mechanical Engineering, Engineering Technology, or equivalent technical field.

Functional Experience

Strong grasp of engineering practices (e.g., DFM, FMEA, GD&T) and the ability to interpret 3D models and technical drawings.

Excellent verbal and written communication skills with the ability to articulate complex technical concepts to nontechnical stakeholders.

Proficiency in Microsoft Office applications; experience with CRM systems (e.g., Salesforce) is highly preferred.

Industry Experience

3–5 years of experience in product engineering, technical sales, or business development, preferably within the automotive or manufacturing sectors.

SCOPE

Core Competencies

Product development and design

3D software modeling ability (opening models, manipulating them, cutting sections, etc)

Required Skills

Excellent verbal and written communication skills with the ability to articulate complex technical concepts to nontechnical stakeholders.

Relationship development with customer stake holders (purchasing, engineering)

Other Requirements

Open seating work environment with ability to change work location daily (if needed)

Periodic travel by air, car or train to other company operations, customers and/or suppliers.

Physical Requirements

Ability to lift up to 20 pounds

Office environment with noise from cellphones, group conversations or virtual meetings