Technical Sales and Business Development Specialist

Keystone Threaded Products; Valley View (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

Keystone Threaded Products seeks a Technical Sales and Business Development Specialist to identify new opportunities and nurture key customer relationships in Valley View, OH. The role requires translating customer requirements into manufacturable threaded rod solutions, coordinating with engineering and production teams, and supporting timely delivery.

You will respond to inquiries, quote prospects, and maintain CRM records while contributing to growth initiatives in a hands-on onsite role.

Qualifications

• Candidates should possess strong Technical Sales and Sales skills, with experience selling industrial or manufacturing products.
• Candidates should possess excellent Communication skills, including clear written and verbal communication and the ability to explain technical concepts to diverse audiences.
• Candidates should possess solid Technical Support skills, with the ability to interpret drawings/specifications and understand basic mechanical or manufacturing processes.
• Candidates should possess customer-focused Customer Service skills, including relationship-building, responsiveness, and problem-solving.
• Relevant experience in B2B industrial, metals, machining, or manufacturing environments is highly beneficial.
• Proficiency with CRM software, MS Office (Excel, Word, Outlook), and basic data analysis is preferred.
• Associate or bachelor’s degree in Business, Engineering, or a related field, or equivalent practical experience, is advantageous.
• Ability to work on-site, collaborate with cross-functional teams, and occasionally visit customer locations as needed.

Responsibilities

• Identify and develop new business opportunities and promote Keystone’s products.
• Build and maintain relationships with customers in key industrial markets.
• Respond to inbound inquiries, prospect and qualify leads, and prepare quotes.
• Collaborate with engineering and production teams to translate customer requirements into solutions.
• Maintain CRM records and participate in industry events or customer visits as needed.

Skills

Technical Sales

Sales skills

Communication

Customer Service

Problem-solving

Relationship-building

Education

Associate or bachelor’s degree in Business/Engineering

Tools

CRM software

MS Office

Job description

Company Description Keystone Threaded Products is a third-generation, family-owned manufacturer specializing in precision roll threaded rods made in the United States. Based in Valley View, Ohio, about 20 miles southeast of Cleveland, the company serves diverse markets including construction, water control, military, oil and gas, medical, heavy machinery, and more. Keystone is ISO 9001:2015 certified and recognized as a Certified Women Owned Small Business by the U.S. Small Business Administration. The company offers both custom tight-tolerance threaded rod solutions and stock, off-the-shelf products, supported by capabilities such as roll threading, CNC turning, heat treating, drilling, tapping, and various finishing services. Keystone Threaded Products is known for solving complex threaded rod challenges and providing 100% American-sourced and American-made solutions.

Role Description The Technical Sales and Business Development Specialist is a full-time, on-site role based in Valley View, OH. This role focuses on identifying and developing new business opportunities, building and maintaining relationships with customers in key industrial markets, and promoting Keystone’s precision roll threaded rod and value-added services. Day-to-day responsibilities include responding to inbound inquiries, prospecting and qualifying new leads, preparing quotes, and providing technical guidance on product selection and applications. The specialist will collaborate with engineering and production teams to translate customer requirements into manufacturable solutions, ensure accurate order specifications, and support timely delivery. The role also involves maintaining CRM records, participating in industry events or customer visits as needed, and contributing to sales forecasts and strategic growth initiatives.

Qualifications

• Candidates should possess strong Technical Sales and Sales skills, with experience selling industrial or manufacturing products.
• Candidates should possess excellent Communication skills, including clear written and verbal communication and the ability to explain technical concepts to diverse audiences.
• Candidates should possess solid Technical Support skills, with the ability to interpret drawings/specifications and understand basic mechanical or manufacturing processes.
• Candidates should possess customer-focused Customer Service skills, including relationship-building, responsiveness, and problem-solving.
• Relevant experience in B2B industrial, metals, machining, or manufacturing environments is highly beneficial.
• Proficiency with CRM software, MS Office (Excel, Word, Outlook), and basic data analysis is preferred.
• Associate or bachelor’s degree in Business, Engineering, or a related field, or equivalent practical experience, is advantageous.
• Ability to work on-site, collaborate with cross-functional teams, and occasionally visit customer locations as needed.