Technical Sales Administrative Support

Altec; Dixon (CA); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Vacation and holidays

Parental leave

Disability leave

Tuition assistance

Employee assistance program

Life insurance

Wellness programs

Job summary

Altec is seeking an Administrative Associate to support the new-equipment sales organization and associated processes for Altec. The role focuses on documentation involved in the sale of vehicles, coordinating shipping, and handling intercompany inquiries.

The candidate should have strong communication, organizational, and multitasking skills, with a commitment to providing excellent customer service. A high school diploma or GED is required, with a four-year degree preferred.

Qualifications

• High school diploma or GED required.
• A four-year degree is desired but not required.
• Experience with administrative duties is essential.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Experience with Oracle Applications and/or accounting is a plus.

Responsibilities

• Coordinate shipping of completed new vehicles or demonstrators.
• Develop knowledge of Altec affiliated companies to direct inquiries or facilitate intercompany transactions.
• Answer incoming calls from customers, internal and external.
• Provide administrative support including filing, copying, faxing, mailing, and typing.
• Prepare related reports or validate data to ensure timely and accurate information.
• Assist with maintenance of customer accounts (setup, tax docs, credit terms).
• Administer or support dealer licenses and related paperwork.

Skills

Verbal communication

Written communication

Detail oriented

Time management

Multitasking

Problem solving

Customer service

Education

High school diploma or GED

Four-year degree (desirable)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Oracle Applications

Job description

Job Description

There is an exciting opportunity for an Administrative Associate to support the new-equipment sales organization, which encompasses the Technical Sales & Account Management processes for Altec. The primary administrative support function revolves around the documentation involved in the sale of partial or complete vehicles.

Responsibilities

There is an exciting opportunity for an Administrative Associate to support the new-equipment sales organization, which encompasses the Technical Sales & Account Management processes for Altec. The primary administrative support function revolves around the documentation involved in the sale of partial or complete vehicles.

THE SUCCESSFUL CANDIDATE MUST

• Have excellent verbal, organization, and written communications skills.
• Be able to perform detail-oriented work with accuracy and timeliness.
• Must be able to independently manage time and multi-task with minimal supervision.
• Must be able to analyze problems & develop solutions.
• Have a strong commitment to providing excellent customer service.
• Annual salary range $50,000 - $58,000 with flexibility

Required Qualifications

• High school diploma or GED is required.
• Four-year degree is desired, but not required.
• Previous experience / knowledge of administrative duties are a must.
• Strong computer skills. Demonstrated proficiency using Microsoft Office: Word, Excel, and Power Point.
• Experience with Oracle Applications and/or accounting is a plus.

Major Responsibilities

• Coordinate shipping of completed new vehicles or demonstrators
• Develop knowledge of Altec affiliated companies to effectively direct inquiries or facilitate intercompany transactions.
• Answer incoming calls from customers, both internal and external.
• Provide administrative support including filing, copying, faxing, mailing, and typing.
• Prepare related reports or validate data to ensure that information is timely and accurate.
• Assist with maintenance of customer accounts as it relates to setup, tax documentation, credit terms, etc.
• Administer or support Altec dealer licenses. This could include monitoring sales licenses, dealer plates, and submitting paperwork related to license renewals.
• Other duties as assigned.

Experience Level Adjustmnt

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:

• Medical, Dental, Vision and Prescription Drug Program
• Retirement 401(k) Traditional or Roth Program Options with Company Match
• Vacation and Holidays
• Parental Leave
• Short Term and Long Term Disability Leave
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Assistance and Mental Health/Substance Abuse Program
• Life Insurance, Accidental Death and Dismemberment Insurance
• Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
• Additional Wellness Programs and Rewards Available

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.