Technical Sales Account Manager – Fibre Solutions

SCHWARZWÄLDER TEXTIL-WERKE HEINRICH KAUTZMANN GMBH; Deutschland; Hybrid; USD 45,672 - 68,508; Full time

Benefits offered by this job

Aus- und Weiterbildungsmöglichkeiten

Betriebliche Altersvorsorge

Motiviertes und dynamisches Teamklima

Modern ausgestattete Arbeitsplätze und

IT-Infrastruktur

Vielfältige und verantwortungsvolle Ta

Job summary

STW KAUTZMANN GMBH in Schenkenzell sucht eine kontaktfreudige Vertriebsspezialistin oder einen Vertriebsspezialisten. Du betreust Bestandskunden und gewinnst neue Kunden per Telefon, E-Mail und Videoanruf, identifizierst Cross-Selling-Potenziale und pflegst starke Beziehungen.

Du bringst eine kaufmännische Ausbildung oder ein technisches Studium mit, hast Vertriebserfahrung, eine überzeugende Persönlichkeit und Spaß an der Kaltakquise.

Qualifications

• Erfolgreich abgeschlossene kaufmännische Ausbildung oder Studium, ideal mit technischem Hintergrund.
• Erfahrung im Vertrieb.
• Eine überzeugende Persönlichkeit mit Ausdauer am Telefon.
• Begeisterung für Kaltakquise.
• Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift; weitere Sprachen von Vorteil.
• Technisches Interesse; idealerweise Branchenkenntnisse.

Responsibilities

• Kundenkontakte per Telefon, E-Mail und Videoanruf pflegen und Cross-/Upselling identifizieren.
• Leads identifizieren, im Vertriebstrichter bearbeiten und Lead-Management sicherstellen.
• Kundendaten strukturieren und mit KI-Tools aktuell halten; technische Themen mit Kollegen dokumentieren.
• Technischer Vertriebs-Support: Musteranfragen bearbeiten und Nachverfolgung unterstützen.
• Angebote erstellen und nachverfolgen, um Conversions zu sichern.
• CRM pflegen und optimieren.
• Organisation & Beschwerdemanagement unterstützen.

Skills

Überzeugende Persönlichkeit

Ausdauer am Telefon

Begeisterung für Kaltakquise

Deutsch- und Englischkenntnisse

Technisches Interesse

Education

Kaufmännische Ausbildung oder Studium

Technischer Hintergrund bevorzugt

Job description

STW located in Schenkenzell in the Black Forest, is a medium-sized family business with over 95 employees and is the technology leader in the field of short fibres. From natural fibres through synthetic fibres to high-tech fibres, we develop and manufacture high-quality technicalfibre fillers,fibrids & pulpandshort cut fibres, tailored to customers’ requirements. Our products are present in a variety of applications, ranging from the automotive and construction industries to renewable energies and paper, through to plastics and cosmetic products. So, working at STW is both exciting and fun!

WHY YOU SHOULD APPLY

• 4th generation family business
• Familiar working atmosphere
• Exciting challenges, in the fascinating world of technical fibres
• Working at the technology leaders
• Open and professional communication, fostering excellent employee-loyalty and -reliability

MORE THAN JUST A JOB

STW KAUTZMANN GMBH
IS A LEADING MANUFACTURER OF SHORT FIBRES.

Our more than 100 years of experience and broad product portfolio ensure that we offer our customers optimal solutions. Through our distribution network, the fibres produced exclusively in Germany are used worldwide. Working at STW is more than just a job - we want to retain our employees for the long term and offer you the appropriate development opportunities to do so.

• Customer Relationship Management: You actively engage with customers via phone, email, and video calls, addressing their needs and maintaining strong relationships. You identify cross-selling and upselling opportunities
• Lead Generation & Processing: You identify new potential customers, process them in the sales pipeline, and ensure efficient lead management
• Information Management: You gather and structure relevant customer information to keep company knowledge up to date, utilizing AI tools. You proactively discuss technical topics with colleagues and document them effectively
• Technical Sales Support: You assist the sales team with technical customer support by managing sample requests and supporting follow-ups
• Quotation Management: You create and track offers to ensure successful conversions
• CRM Management: You maintain and update customer contacts in the CRM system, actively contributing to its improvement and optimization
• Organization & Issue Resolution: With your strong organizational skills, you assist in follow-ups and complaint management

Your profile

• Successfully completed commercial training or a degree, ideally with a technical background
• Experience in sales
• A persuasive personality with persistence on the phone
• Enthusiasm for cold calling
• Excellent German and English skills, both spoken and written; additional languages are a plus
• Strong technical interest; ideally, experience in one of our target industries

Our offer

• Training and development opportunities
• Company pension scheme
• A motivated and dynamic team with friendly colleagues
• Well-equipped workspaces and modern IT infrastructure
• A diverse and responsible role within a successful company with a flat hierarchy

Your application

If you are ready to take on new challenges and shape the future together with us, we cordially invite you to submit your application documents.

Please send your application to karriere(at)stw-faser.de. We will contact you as soon as possible to discuss the further procedure.

Thank you for your interest in our company! We look forward to getting to know you and possibly welcoming you soon as part of our dynamic team.

We were delighted to be named ‘Top Employer in Medium-Sized Companies 2023’ by yourfirm, one of the largest online job portals for medium-sized companies in the German-speaking region.

One of the largest online job portals in the German-speaking region for medium-sized companies, yourfirm named us ‘Top Employer in Medium-Sized Companies 2023’. Every year since 2015, yourfirm has been selecting the 1,000 top employers based on a popularity index for published job advertisements and company profiles among the candidates.

• Comprehensive training in your area of work
• Targeted training opportunities
• Attractive remuneration
• Diverse and responsible range of tasks in a successful medium-sized company with flat hierarchies
• Motivated colleagues with a high degree of team spirit

You could not find a suitable position? We look forward to your initiative application.