Technical Quotation Specialist

LGG Industrial; La Porte (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

LGG Industrial is seeking a technical customer service specialist in La Porte, Texas, to support our Houston team. You will build application-specific quotes and manage technical inquiries for industrial hose or gasket products.

The ideal candidate has a strong knowledge of these products, can read technical drawings, and is skilled in B2B customer service. Join us to ensure our customers receive the best solutions tailored to their needs.

Qualifications

• Strong working knowledge of industrial hose or gasket products and applications.
• Ability to read technical drawings and specifications.
• 1+ year in B2B customer service.

Responsibilities

• Build non-SKU, application-specific quotes for industrial hose or gasket products.
• Handle escalated technical questions from customers.
• Interpret technical drawings to recommend solutions.

Skills

Knowledge of industrial hose or gasket products

Ability to read technical drawings

Excellent communication skills

Tools

MS Office

ERP systems

Job description

LGG Industrial is a national distributor of hoses, gaskets, and conveyor products – and we’re looking for someone who speaks the language. If you can walk a customer through a complex application, read a technical drawing, and build a quote from scratch without a SKU to lean on, you’re exactly who we need.

This isn’t a call center role. You’ll be the technical backbone of our Houston customer service team – the person who steps in when the question gets hard, the application gets complicated, or the quote needs real product knowledge behind it. You’ll handle escalated inquiries, develop custom quotes, and make sure customers get the right solution, not just an answer.

Where you’ll make the biggest impact:

• Build non‑SKU, application‑specific quotes for industrial hose or gasket products
• Handle escalated technical questions from customers and internal sales reps
• Read and interpret technical drawings to recommend the right product solution
• Apply deep knowledge of industrial hose or gasket applications to solve real problems
• Partner with Sales to support quoting, account development, and customer retention
• Keep orders, delivery commitments, and customer accounts moving smoothly

What you bring:

• Strong working knowledge of industrial hose or gasket products and applications (spiral wound experience alone is not a fit)
• Ability to read technical drawings and specifications
• Excellent communication skills – you can translate technical details for any audience
• 1+ year of B2B customer service experience
• Comfortable in a fast‑paced, multi‑task environment
• Proficiency in MS Office and ERP systems a plus

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