Technical Project Specialist II/UKHC

University of Kentucky; Lexington (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

The Pulsara Implementation Specialist at the University of Kentucky supports deployment and adoption of Pulsara across EMS agencies, hospitals, clinics, and healthcare systems throughout Kentucky. This role is part of Kentucky’s Rural Health Transformation Program (RHTP) and supports development of RMOCCs to strengthen regional coordination and patient care access.

The position covers onboarding, implementation, and ongoing adoption with hands-on support, training, and stakeholder engagement to

Qualifications

• Experience in EMS or hospital operations with ability to engage clinical and executive stakeholders.
• Proficient with Microsoft Office applications, SharePoint, and Salesforce.

Responsibilities

• Support onboarding, implementation, and ongoing adoption of Pulsara across Kentucky EMS agencies, hospitals, and clinics.
• Perform training and stakeholder engagement to improve care coordination and reduce delays.
• Assist in workflow optimization and cross-team communication to strengthen regional medical operations coordination centers (RMOCCs).
• Travel up to 40% of the time to client sites and project milestones.

Skills

EMS experience

Stakeholder communication

Project management

Education

Bachelors in Health IT

Tools

Microsoft Office

SharePoint

Salesforce

Job description

Click here for more information about equivalencies:

Required License/Registration/Certification

None

Physical Requirements

The physical requirements of this position include: occasionally lifting, pushing, and/or pulling objects up to 50lbs; sitting for extended periods of time with intermittent repetitive motions (such as typing), occasionally standing and/or walking with objects between 10-25lbs; occasional exposure to loud noises and/or extreme temperatures; and regular job related travel.

Shift

TBD

Job Summary

The Pulsara Implementation Specialist supports the successful deployment, adoption, and optimization of the Pulsara communication platform across EMS agencies, hospitals, clinics, and healthcare systems throughout Kentucky. This position is a key component of Kentucky’s Rural Health Transformation Program ( RHTP ) and the development of the state’s Regional Medical Operations Coordination Centers (RMOCCs), an initiative designed to strengthen regional coordination, communication, and access to timely patient care.

As part of this initiative, the Pulsara Implementation Specialist will support the onboarding, implementation, and ongoing adoption of the platform among participating hospitals, clinics, and EMS agencies across the Commonwealth. This role combines hands‑on implementation support, workflow optimization, training, and stakeholder engagement to improve communication and coordination among EMS providers, emergency departments, specialists, and other care teams. Through the use of Pulsara’s secure, unified communication platform, this position will help strengthen care coordination, reduce treatment delays, and improve patient outcomes, particularly in Kentucky’s rural communities.

This is a temporary, grant‑funded position supported through Kentucky’s Rural Health Transformation Program ( RHTP ). Travel up to 40% of the time

The ideal candidate has experience working in EMS or hospital operations and the ability to communicate effectively with both clinical and executive stakeholders.

Skills / Knowledge / Abilities

The ideal candidate will possess experience utilizing Microsoft Office applications, Sharepoint, and Salesforce.

Does this position have supervisory responsibilities?

Does this position have supervisory responsibilities? No

Preferred Education/Experience

Experience working with: EMS agencies, Emergency departments, Stroke, STEMI , or Trauma programs, Quality improvement initiatives, Health information systems
Knowledge of healthcare interoperability standards (HL7, FHIR , NEMSIS ) is a plus. Familiarity with electronic health records (Epic, Cerner, Meditech, etc.). Project management experience or certification is desirable.

Deadline to Apply

Deadline to Apply 11/02/2026

Our University Community

We value the well‑being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre‑employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Please indicate your years of paid work experience in HIPAA Privacy and Security.
  • None
  • More than 0, up through 1 year
  • More than 1 year, up through 3 years
  • More than 3 years, up through 5 years
  • More than 5 years, up through 7 years
  • More than 7 years, up through 10 years
  • More than 10 years
• * Please select the answer that best describes your paid employment experience in Health IT.
  • None
  • More than 0, up through 1 year
  • More than 1 year, up through 3 years
  • More than 3 years, up through 5 years
  • More than 5 years