Technical Project Manager / Scrum Master

Ledgent Technology; California; On-site; USD 100,000 - 160,000; Full time

Job summary

Ledgent Technology is seeking an experienced Agile Delivery Lead to manage capability, process, tooling, platform health, and service-improvement for complex cybersecurity and technology operations portfolios in California.

You will coordinate cross-functional teams, build Jira boards and dashboards, facilitate planning ceremonies, and translate strategic objectives into executable delivery plans while coaching teams toward continuous improvement.

Qualifications

• Experience leading agile delivery for cybersecurity, infrastructure, platform engineering, or similarly complex technical portfolios.
• Strong Jira administration and reporting experience, including workflows, boards, filters, dashboards, permissions, automation, and data-quality practices.
• Experience facilitating agile planning and delivery ceremonies across multiple teams and stakeholder groups.
• Experience facilitating product-management practices and coaching teams and stakeholders in agile ways of working.

Responsibilities

• Build, configure, document, and maintain Jira boards, workflows, filters, dashboards, and portfolio views for the intake, prioritization, planning, execution, and closure of improvement work.
• Facilitate planning and delivery activities, including program increment planning or equivalent periodic planning, sprint planning, backlog refinement, scrum check-ins, reviews, retrospectives, and dependency reviews.
• Partner with technical and business stakeholders to clarify priorities, outcomes, acceptance criteria, estimates, owners, dependencies, and target dates.
• Provide agile coaching to teams and stakeholders to improve delivery practices, role clarity, collaboration, planning discipline, and continuous improvement.
• Document commitments, decisions, risks, dependencies, blockers, and action items, and track them through resolution.
• Monitor delivery progress and proactively elevate aging, blocked, overdue, or at‑risk commitments.
• Develop practical measures and dashboards covering demand, backlog health, delivery capacity, throughput, cycle time, aging, blocked work, predictability, and delivery risk.
• Coordinate cross‑functional dependencies and commitments, including accountable owners, committed dates, status, blockers, completion criteria, and evidence of completion.

Skills

Agile delivery leadership

Jira administration

Facilitation

Stakeholder management

Documentation

Communication

Dependency management

Coaching

Tools

Jira

Confluence

Job description

• This role focuses on coordinating capability, process, tooling, platform-health, and service-improvement delivery. It does not directly manage or execute day-to-day cyber operational activities or cases.

Why This Role Matters

• You will help create a consistent and transparent delivery system that connects prioritized demand with available capacity, improves accountability for commitments, surfaces risks early, and gives leaders reliable information for decision-making.

Responsibilities

• Build, configure, document, and maintain Jira boards, workflows, filters, dashboards, and portfolio views for the intake, prioritization, planning, execution, and closure of improvement work.
• Facilitate planning and delivery activities, including program increment planning or equivalent periodic planning, sprint planning, backlog refinement, scrum check-ins, reviews, retrospectives, and dependency reviews.
• Partner with technical and business stakeholders to clarify priorities, outcomes, acceptance criteria, estimates, owners, dependencies, and target dates.
• Facilitate product-management practices, including outcome definition, roadmap and backlog development, prioritization, stakeholder alignment, and translating strategic objectives into actionable delivery plans.
• Provide agile coaching to teams and stakeholders to improve delivery practices, role clarity, collaboration, planning discipline, and continuous improvement.
• Maintain backlog quality by identifying stale, incomplete, duplicate, blocked, or incorrectly classified work and coordinating appropriate follow-up.
• Document commitments, decisions, risks, dependencies, blockers, and action items, and track them through resolution.
• Monitor delivery progress and proactively elevate aging, blocked, overdue, or at‑risk commitments.
• Develop practical measures and dashboards covering demand, backlog health, delivery capacity, throughput, cycle time, aging, blocked work, predictability, and delivery risk.
• Establish clear metric definitions, calculation logic, data sources, reporting cadences, and data-quality checks.
• Coordinate cross‑functional dependencies and commitments, including accountable owners, committed dates, status, blockers, completion criteria, and evidence of completion.
• Track improvement actions arising from lessons learned and operational post‑mortems through completion or formal disposition.
• Prepare concise leadership updates that communicate priorities, progress, capacity, risks, dependencies, decisions needed, and recommended tradeoffs.

What You Bring

• Experience leading agile delivery for cybersecurity, infrastructure, platform engineering, technology operations, or similarly complex technical portfolios.
• Strong Jira administration and reporting experience, including workflows, boards, filters, dashboards, permissions, automation, and data-quality practices.
• Experience facilitating agile planning and delivery ceremonies across multiple teams and stakeholder groups.
• Experience facilitating product‑management practices and coaching teams and stakeholders in agile ways of working.
• Strong stakeholder management, facilitation, written communication, risk management, and conflict‑resolution skills.
• Ability to translate complex technical delivery information into concise leadership reporting and decision support.
• Demonstrated ability to manage dependencies, follow through on commitments, and create transparency across cross‑functional work.
• Strong documentation and organizational skills, with attention to data quality and operational continuity.

Preferred Qualifications

• Experience supporting cybersecurity or adjacent risk and technology functions.
• Experience working in scaled agile or multi‑team delivery environments.
• Experience establishing new portfolio reporting, delivery governance, or work‑management practices.
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.