Technical Program Manager (Cybersecurity)

Stefanini North America and APAC; Detroit (MI); On-site; USD 110,000 - 140,000; Full time

Job summary

Stefanini North America and APAC is seeking a Technical Program Manager to coordinate agile ceremonies and drive technology programs across global stakeholder groups. You will build project plans, align scope, goals and deliverables for enterprise technology applications.

The role emphasizes risk management, reporting, and collaboration with IT teams, vendors, and security groups to deliver on time within budget.

Qualifications

• 6+ years of experience in IT industry.
• 3+ years of experience in program management.
• Experience with cyber security, application testing, and Jira.

Responsibilities

• Develop project plans, define project scope, goals and deliverables for technology application development and enterprise implementation.
• Drive problem-solving and continuous improvement by collaborating with IT teams, technology vendors, etc.
• Facilitate development effort by creating and monitoring an efficient process between internal teams and external providers.
• Communicate status updates to stakeholders with quantitative measurements.
• Ensure objectives, deliverables and results are completed within scope, timeline, budget and resources.
• Provide accurate analysis and reporting; present data for reviews.
• Identify risks and create mitigation plans for timely completion.
• Translate long-term objectives into actionable strategy and roadmap with technical teams.
• Guide execution using agile, waterfall or other lifecycle methodologies.
• Build and maintain reporting from Jira/ALM/X-Ray to track velocity, throughput, capacity and risk.
• Track team health and delivery metrics to drive continuous improvement.
• Produce and deliver management-level status updates, including risks and escalations.
• Identify and remove blockers impacting delivery.
• Balance workload for sustainable capacity planning.
• Ensure requirements meet stakeholder needs and coordinate testing, QA, and UAT across SDLC.

Skills

Program Management

IT Industry Experience

Cyber Security

Application Testing

Tools

Jira

ALM

X-Ray

Archer

ServiceNow

Job description

We are seeking a Technical Program Manager who will manage agile ceremonies and cadences (sprint planning, backlog grooming, retrospectives, stand-ups) using a technical tooling team supporting multiple global stakeholder groups. Standing up new agile/iteration cadences as team structure, scope, or stakeholder needs evolve.

Responsibilities

• Develop project plans, define the project/program scope, goals and deliverables for areas of technology application development and implementation for the enterprise
• Drive problem-solving and continuous improvement initiatives by collaborating with IT teams, technology vendors, etc.
• Facilitate development effort by creating and monitoring an efficient, streamlined process between the internal teams and external technology providers
• Effectively communicate status updates to all stakeholders across multiple organizations/ teams, with reinforcing quantitative measurements
• Ensure project and program objectives, deliverables and results are completed within the agreed scope, timeline, budget and allocated resources
• Provide accurate and insightful analysis and reporting, presenting the data in a clear format for presentations and reviews
• Identify risks and create risk mitigation plans to ensure timely completion of the projects/programs
• Manage technology product goals and forecasts. Collaborate with technical development team(s) to translate the long-term objectives into actionable technology strategy and an implementation roadmap
• Guide execution by applying standard frameworks and development lifecycle methodologies like agile, waterfall etc.
• Building and maintaining reporting out of Jira and other tools (e.g., ALM, X-Ray]) to track velocity, throughput, capacity, and delivery risk.
• Defining and tracking team health and delivery metrics (velocity, cycle time, sprint predictability, defect escape rate) to drive continuous improvement.
• Producing and delivering management-level status updates, including risks, scope changes, and escalations
• Identifying and driving removal of obstacles/blockers impacting the team's ability to deliver.
• Balancing and t-shirt sizing workload across technical staff to ensure sustainable, realistic capacity planning.
• Ensuring requirements are well written to meet the needs of the stakeholders.
• Coordinating testing, QA, and UAT activities across the SDLC in partnership with engineering and business stakeholders.
• Partnering closely with GRC platform, data analytics, and various cyber, compliance, risk, and business teams to solve problems and deliver enterprise value.
• Ensuring quality of project deliverables and managing scope across a large, complex, multi-stakeholder iteration.
• Building strong stakeholder relationships to ensure requirements are understood and issues resolved efficiently.
• Supporting vendor coordination and integration efforts where applicable.

Experience Required

• 6+ years of experience in IT Industry
• 3+ years of experience in Program Management
• Experience with Cyber Security, Application Testing, Jira

Experience Preferred

• Experience with TPM/Agile Project Management Archer Tooling Service Now