Technical Project Manager

Workday; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Workday is seeking a Technical Project Manager to join our growing Professional Services Team. You will own the end-to-end onboarding for global customers, leading kickoff calls and Q&A sessions to drive successful product deployment while ensuring scope, quality, and project KPIs are met.

You will serve as a solution consultant, bridging R&D, Product, and the client to maximize value from our AI-driven orchestration, and you’ll collaborate with Data Science, Product, and Customer Success to

Qualifications

• 4+ years in Enterprise B2B SaaS deployment
• 4+ years leading large, global external SaaS implementation projects for medium to large enterprises
• Ability to own projects, operate independently, and manage multiple priorities, timelines, governance and workstreams
• Lead complex conversations and manage senior stakeholder expectations
• Work across technical and business stakeholders, creating clarity as priorities evolve
• Strong problem-solving skills to troubleshoot technical issues and drive resolution
• 2+ years delivering AI-enabled solutions, intelligent automation, or ML-powered features in an enterprise context
• HR Tech industry knowledge

Responsibilities

• Own the end-to-end onboarding journey for new global customers, driving successful product deployment
• Direct and manage day-to-day projects including governance, planning, and stakeholder reporting
• Translate business requirements into a feasible product setup within the HiredScore product
• Build and maintain onboarding materials (playbooks, quick start guides, FAQs)
• Partner with Data Science, Product, and Customer Success to transition accounts from implementation to long-term adoption

Skills

Enterprise SaaS

Stakeholder management

Project leadership

Governance & planning

Problem solving

Cross-functional collaboration

Education

Bachelor's degree in Business/Information Systems/Industrial Engineering

Tools

NoSQL

SQL

Postman

Job description

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

As the leading provider of Talent Orchestration technology, HiredScore's artificial intelligence, automation and deep integrations empower the largest and most innovative companies in the world to safely and transparently drive critical business outcomes in recruitment productivity, diversity hiring, internal mobility, and total talent management.

HiredScore is designed to help companies match, rediscover, and engage talent more effectively. Seamlessly integrated with Workday, it streamlines processes, reduces administrative tasks, and delivers timely insights that enhance decision-making and free up time for meaningful interactions with top talent.

We place great value on career growth, learning and collaboration. Employees are our #1 value! We are an agile organization, constantly looking for ways to improve with a focus on the value we deliver to our customers. We work closely with people to acquire fast feedback and achieve the right outcomes.

About the Role

We're looking for an Technical Project Manager to join our growing Professional Services Team. This individual will be the primary point of contact during the pre-launch period, leading end-to-end implementation while ensuring scope, quality, and project KPIs are met. You will serve as a solution consultant, bridging the gap between R&D, Product, and the client to ensure global enterprises extract maximum value from our AI-driven orchestration.

What You'll Do

Own the end-to-end onboarding journey for new global customers, running engaging kickoff calls and Q&A meetings to drive successful product deployment

Direct and manage day-to-day projects including governance, planning, and stakeholder reporting at customer steer-co meetings while proactively resolving roadblocks to ensure deployments remain on schedule and within scope

Act as a solution consultant to translate business requirements into a feasible product setup within the HiredScore product

Build and maintain onboarding materials (playbooks, quick start guides, FAQs) and use deployment feedback to refine best practices and methodologies

Partner with Data Science, Product, and Customer Success to transition accounts from implementation to long-term adoption, ensuring a smooth handover to Customer Success and Support

About You

Basic Qualifications

*Please read the Business Qualifications carefully and only apply if you meet ALL of the criteria.

• 4+ years of experience in Enterprise B2B SaaS solution deployment, specifically within consulting, professional services, or functional implementation
• 4+ years specifically leading complex, large-scale global external client-facing SaaS implementation projects for medium to large enterprises
• Proven ability to take full ownership of projects, operate independently, and manage multiple priorities, timelines, governance and workstreams effectively
• Lead complex conversations and manage senior stakeholder expectations
• Ability to work effectively across both technical and business stakeholders, creating clarity for partners and internal teams even when priorities or requirements are evolving
• Strong problem-solving skills, with the ability to troubleshoot technical issues and drive resolution

Preferred Qualifications

• Bachelor's degree in Business, Information Systems, Industrial Engineering, or a related field
• 2+ years of experience delivering AI-enabled solutions, intelligent automation, or ML-powered features within an enterprise context
• Familiarity with NoSQL/SQL database and Postman
• Familiarity with Agile methodologies and the software delivery lifecycle
• Industry knowledge of HR Tech Industry

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work locat