Technical Project Manager

TechDigital Group; Santa Clara (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

TechDigital Group is looking for an IT Coordinator to manage on-site IT support at their Santa Clara facility. The role involves overseeing third-party personnel, maintaining communication with global IT teams, and ensuring compliance with IT policies and cybersecurity standards.

Ideal candidates will have strong networking skills, experience with server management, and knowledge in security auditing. This position supports critical applications like MES and ERP while ensuring smooth daily operations.

Qualifications

• Strong networking knowledge in LAN, WAN, TCP/IP routing.
• Experience with Windows and Linux operating systems.
• Knowledge of security standards and auditing.

Responsibilities

• Oversee on-site third-party IT support ensuring compliance.
• Serve as the primary IT contact for factory users.
• Handle escalations about network and server issues.
• Support day-to-day operations like user provisioning.
• Maintain critical applications such as MES and ERP.
• Perform network troubleshooting and server maintenance.
• Ensure compliance with cybersecurity standards.

Skills

Networking knowledge

Server and virtualization

Security and audit knowledge

Job description

What are the top 3 skills required for this role?

• 50% – Networking knowledge (LAN, WAN, cabling, firewall, TCP/IP routing, etc.)
• 25% – Server, virtualization, storage, and Windows/Linux operating systems
• 25% – Security and audit knowledge

Job Description / Responsibilities

Key Responsibilities

• Oversee and coordinate the work of third‑party IT support personnel on‑site, ensuring service quality and compliance with IT policies and factory safety requirements.
• Serve as the primary on‑site IT contact for factory users and stakeholders, ensuring effective communication and coordination with remote/global IT teams across different domains (network, storage, applications, etc.).
• Handle urgent tier‑3 escalation with third‑party IT about network connectivity, servers, client systems, and production tools.
• Support day‑to‑day system operations, including user provisioning, hardware/software deployment, patch management, and incident resolution.
• Work closely with global teams to maintain and support factory systems, MES, ERP, and other critical applications.
• Perform basic network troubleshooting (e.g., TCP/IP, DNS, DHCP, routing) and
• Support and maintain Windows and Linux/Unix servers, ensuring system stability, performance, and security hardening.
• Participate in routine tasks such as OS patching, endpoint protection, system monitoring, and inventory control.
• Ensure compliance with cybersecurity standards and participate in security‑related initiatives such as vulnerability remediation and endpoint management.
• Assist with IT asset management, documentation, and audit readiness for local factory systems.