Technical Project Manager

Storm4; Dallas (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Tuition assistance

Paid maternity leave

Student loan assistance

Disability insurance

Pension plan

Child care support

Job summary

A leading digital infrastructure operator in Dallas is seeking a Service Delivery Technical Project Manager to lead customer onboarding and delivery of data center infrastructure solutions. In this role, you will manage all phases of service delivery, ensuring high customer satisfaction and on-time activations. Ideal candidates have over 5 years of experience in technical project management and a strong understanding of data center environments. Competitive benefits include medical insurance and 401(k).

Qualifications

• 5+ years in service delivery, technical project management, or implementation.
• Experience managing multiple customer deployments simultaneously.
• Technical understanding of data center infrastructure.

Responsibilities

• Lead end-to-end service delivery for data center deployments.
• Serve as primary technical project contact for customers.
• Manage implementation of colocation, network connectivity, and equipment installation.

Skills

Service delivery experience

Technical project management

Customer management

Organizational skills

Communication skills

Education

Bachelor’s degree in Engineering, IT, or related field

Tools

Jira

MS Project

Smartsheet

Asana

Job description

This is an exciting opportunity for an experienced Service Delivery Technical Project Manager to lead customer onboarding and delivery of data center infrastructure solutions for a rapidly growing national digital infrastructure operator. The company is expanding its U.S. footprint and is seeking a hands‑on, customer‑focused technical leader to manage all phases of service delivery — from solution handoff through deployment, activation, and ongoing operational transition.

Key Responsibilities

• Lead end‑to‑end service delivery for data center customer deployments, ensuring on‑time activation and high customer satisfaction
• Serve as primary technical project contact for customers, coordinating requirements, schedules, and communication
• Manage implementation of colocation, network connectivity, power, and equipment installation
• Coordinate across operations, network engineering, facilities, and vendors to ensure successful deployment
• Maintain project plans, documentation, status reports, and risk tracking
• Drive issue resolution, escalations, and adherence to SLAs
• Identify and implement process improvements to enhance delivery efficiency and quality

Qualifications

• 5+ years in service delivery, technical project management, or implementation within data center, colocation, or managed services environments
• Experience managing multiple customer deployments simultaneously
• Technical understanding of data center infrastructure (power, networking, rack/stack)
• Strong organizational, scheduling, and stakeholder/customer management skills
• Proficiency with project management tools (e.g., Jira, MS Project, Smartsheet, Asana)
• Excellent communication and customer‑facing abilities
• Bachelor’s degree in Engineering, IT, or related field preferred

📧 Sounds like you? Please click on the ‘Easy Apply’ button or send your resume directly to [e-mail] or message me for more information!

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Paid paternity leave
• Tuition assistance
• Paid maternity leave
• Student loan assistance
• Disability insurance
• Pension plan
• Child care support