Technical Project Manager

Socket.dev; Atlanta (GA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Job summary

HiredScore is seeking a Technical Project Manager for its Professional Services Team. You will own end-to-end onboarding for global customers, coordinating with R&D, Product, and clients to ensure successful AI-driven implementations and achievement of project KPIs.

You will lead complex, high-stakes conversations with senior stakeholders, manage governance and schedules, and create deployable solutions by translating requirements into product setups.

Qualifications

• 4+ years of experience in Enterprise B2B SaaS solution deployment, specifically within consulting, professional services, or functional implementation
• 4+ years specifically leading complex, large-scale global external client-facing SaaS implementation projects for medium to large enterprises
• Proven ability to take full ownership of projects, operate independently, and manage multiple priorities, timelines, governance and workstreams effectively
• Lead complex conversations and manage senior stakeholder expectations
• Ability to work effectively across both technical and business stakeholders, creating clarity for partners and internal teams even when priorities or requirements are evolving
• Strong problem-solving skills, with the ability to troubleshoot technical issues and drive resolution

Responsibilities

• Own the end-to-end onboarding journey for new global customers, running engaging kickoff calls and Q&A meetings to drive successful product deployment
• Direct and manage day-to-day projects including governance, planning, and stakeholder reporting at customer steer-co meetings while proactively resolving roadblocks to ensure deployments remain on schedule and within scope
• Act as a solution consultant to translate business requirements into a feasible product setup within the HiredScore product
• Build and maintain onboarding materials (playbooks, quick start guides, FAQs) and use deployment feedback to refine best practices and methodologies
• Partner with Data Science, Product, and Customer Success to transition accounts from implementation to long-term adoption, ensuring a smooth handover to Customer Success and Support

Job description

About the Team

As the leading provider of Talent Orchestration technology, HiredScore’s artificial intelligence, automation and deep integrations empower the largest and most innovative companies in the world to safely and transparently drive critical business outcomes in recruitment productivity, diversity hiring, internal mobility, and total talent management.

HiredScore is designed to help companies match, rediscover, and engage talent more effectively. Seamlessly integrated with Workday, it streamlines processes, reduces administrative tasks, and delivers timely insights that enhance decision‑making and free up time for meaningful interactions with top talent.

We place great value on career growth, learning and collaboration. Employees are our #1 value! We are an agile organization, constantly looking for ways to improve with a focus on the value we deliver to our customers. We work closely with people to acquire fast feedback and achieve the right outcomes.

About the Role

We’re looking for an Technical Project Manager to join our growing Professional Services Team. This individual will be the primary point of contact during the pre‑launch period, leading end-to-end implementation while ensuring scope, quality, and project KPIs are met. You will serve as a solution consultant, bridging the gap between R&D, Product, and the client to ensure global enterprises extract maximum value from our AI-driven orchestration.

What You’ll Do

• Own the end-to-end onboarding journey for new global customers, running engaging kickoff calls and Q&A meetings to drive successful product deployment




• Direct and manage day-to-day projects including governance, planning, and stakeholder reporting at customer steer‑co meetings while proactively resolving roadblocks to ensure deployments remain on schedule and within scope




• Act as a solution consultant to translate business requirements into a feasible product setup within the HiredScore product




• Build and maintain onboarding materials (playbooks, quick start guides, FAQs) and use deployment feedback to refine best practices and methodologies




• Partner with Data Science, Product, and Customer Success to transition accounts from implementation to long-term adoption, ensuring a smooth handover to Customer Success and Support

Basic Qualifications

*Please read the Business Qualifications carefully and only apply if you meet ALL of the criteria.

• 4+ years of experience in Enterprise B2B SaaS solution deployment, specifically within consulting, professional services, or functional implementation




• 4+ years specifically leading complex, large-scale global external client-facing SaaS implementation projects for medium to large enterprises




• Proven ability to take full ownership of projects, operate independently, and manage multiple priorities, timelines, governance and workstreams effectively




• Lead complex conversations and manage senior stakeholder expectations




• Ability to work effectively across both technical and business stakeholders, creating clarity for partners and internal teams even when priorities or requirements are evolving




• Strong problem‑solving skills, with the ability to troubleshoot technical issues and drive resolution

Preferred Qualifications

• Bachelor’s degree in Business, Information Systems, Industrial Engineering, or a related field




• 2+ years of experience delivering AI-enabled solutions, intelligent automation, or ML-powered features within an enterprise context




• Familiarity with NoSQL/SQL database and Postman




• Familiarity with Agile methodologies and the software delivery lifecycle




• Industry knowledge of HR Tech Industry

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role‑specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things.

Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $120,000 USD - $180,000 USD Additional US Location(s) Base Pay Range: $114,000 USD - $202,600 USD

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in‑person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in‑office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you’ll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote “home office” roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision‑making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.

Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.

If you require a reasonable accommodation, you may email [e-mail], as far in advance as possible.