Technical Project Coordinator

Hitachi ABB Power Grids; Virginia, Northern (MN, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Hitachi Energy is looking for a Technical Project Coordinator to manage customer orders from cradle to grave, coordinate invoicing, and support AR processes. The role involves collaboration with Finance, Engineering, Manufacturing and Sales to ensure on-time, accurate project delivery and billing.

The ideal candidate combines attention to detail with strong communication skills and ERP experience within manufacturing, and must be eligible to work in the United States.

Qualifications

• Bachelor's degree in Finance, Business, Industrial, Manufacturing, Mechanical Engineering, or a related field.
• 2+ years of experience in project coordination, order management, invoicing, accounts receivable, customer service, or related business operations.
• Strong customer relationship management and communication skills.
• Experience working with ERP systems and business processes within a manufacturing environment.
• Excellent organizational, analytical, problem-solving, and multi-tasking abilities.
• Must be authorized to work in the United States.

Responsibilities

• Coordinate customer invoicing activities to ensure timely and accurate billing.
• Support accounts receivable processes, collections follow-up, and resolution of billing inquiries.
• Monitor customer orders throughout the order lifecycle, ensuring accuracy of pricing, documentation, and contractual requirements.
• Serve as a key customer liaison, providing updates on orders, delivery schedules, invoicing, and project status.
• Partner with Finance teams on revenue recognition, milestone billing, payment tracking, and dispute resolution.
• Collaborate with Engineering, Manufacturing, Scheduling, Quality, Operations, Procurement, and Sales teams to ensure successful project execution.
• Identify and proactively address issues that may impact customer satisfaction, project timelines, or invoicing accuracy.
• Drive continuous improvement initiatives focused on operational efficiency, quality, and customer experience.

Skills

Customer relationship management

Communication skills

ERP systems

Manufacturing processes

Organizational skills

Analytical thinking

Problem solving

Multi-tasking

Education

Bachelor's degree in Finance, Business, Industrial, Manufacturing, Mechanical Engineering

Tools

ERP systems

Job description

Are you passionate about delivering an exceptional customer experience while driving operational excellence? Join Hitachi Energy as a Technical Project Coordinator and play a vital role in connecting customers, project teams, and business operations to ensure successful order execution from start to finish.

In this highly collaborative position, you will manage customer orders throughout their lifecycle, coordinate invoicing activities, support accounts receivable processes, and serve as a trusted point of contact for customers. Working closely with Finance, Engineering, Manufacturing, Scheduling, Quality, Operations, and Sales teams, you will help ensure projects are delivered accurately, on time, and in line with customer expectations.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

This is an exciting opportunity for a detail-oriented and customer-focused professional who enjoys building relationships, solving challenges, and finding innovative ways to improve processes. You'll contribute to a culture of continuous improvement while supporting projects that help power a more sustainable energy future. If you thrive in a fast-paced manufacturing environment and enjoy working across teams to create positive outcomes, we would love to hear from you.

How you'll make an impact

• Coordinate customer invoicing activities to ensure timely and accurate billing.
• Support accounts receivable processes, collections follow-up, and resolution of billing inquiries.
• Monitor customer orders throughout the order lifecycle, ensuring accuracy of pricing, documentation, and contractual requirements.
• Serve as a key customer liaison, providing updates on orders, delivery schedules, invoicing, and project status.
• Partner with Finance teams on revenue recognition, milestone billing, payment tracking, and dispute resolution.
• Collaborate with Engineering, Manufacturing, Scheduling, Quality, Operations, Procurement, and Sales teams to ensure successful project execution.
• Identify and proactively address issues that may impact customer satisfaction, project timelines, or invoicing accuracy.
• Drive continuous improvement initiatives focused on operational efficiency, quality, and customer experience.

Your background

• Bachelor's degree in Finance, Business, Industrial, Manufacturing, Mechanical Engineering, or a related field.
• 2+ years of experience in project coordination, order management, invoicing, accounts receivable, customer service, or related business operations.
• Strong customer relationship management and communication skills.
• Experience working with ERP systems and business processes within a manufacturing environment.
• Excellent organizational, analytical, problem-solving, and multi-tasking abilities.
• Must be authorized to work in the United States.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Location Bland, Virginia, United States of America

Job type Full time

Work arrangement On-Site

Experience Entry Level

Job function Customer Service & Contact Center Operations

Contract Regular

More about us

At Hitachi Energy, you'll be part of a global team advancing the world's energy transition through innovative and sustainable technologies.

We invest in your growth through ongoing learning opportunities, career development programs, and cross-functional collaboration.

Our culture is built on safety, integrity, inclusion, and continuous improvement, empowering every employee to make a meaningful impact.

About Hitachi Energy

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.

Hitachi Energy is an Equal Employment Opportunity (EEO) employer committed to encouraging inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

As an Equal Employment Opportunity Employer, applicants may request to review the affirmative action plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at 888.504.2007. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy’s career site as a result of your disability. You may request reasonable accommodations by calling an HR Representative at 888.504.2007. Resumes and applications will not be accepted through this method.

For more information regarding your EEO rights as an applicant, please visit this website.