Technical Program Product Manager III

Tundra Technical Solutions; Seattle (WA); On-site; USD 140,000 - 170,000; Full time

Job summary

Tundra Technical Solutions in Seattle is seeking a Technical Program Manager III to lead initiatives around business process optimization, workflow automation, and business systems improvements within a Professional Services context. This role requires collaboration with finance, sales, and delivery teams to translate strategic goals into actionable programs and milestones.

This position emphasizes gathering requirements, redesigning operations, and partnering with technical teams to deliver

Qualifications

• Experience gathering and documenting business & functional requirements
• Business process mapping, optimization, and workflow automation
• Salesforce experience (Certinia/FinancialForce or PSA platforms a plus)
• Strong cross-functional stakeholder management and communication skills
• Technical program, business systems, or process improvement experience
• Professional Services or consulting operations experience preferred

Responsibilities

• Lead initiatives focused on business process optimization, workflow automation, and business systems improvements
• Coordinate with technical teams to deliver scalable solutions that improve efficiency and drive operational excellence
• Gather requirements and redesign operational processes to enable better decision-making and faster delivery

Skills

Business requirements gathering

Business process mapping

Workflow automation

Cross-functional stakeholdermanagement

Salesforce experience

Technical program management

Process improvement

Professional Services operations

Job description

Technical Program Manager III | Salesforce | Business Process Optimization & Automation

We're hiring a Technical Program Manager III for our client to lead initiatives focused on business process optimization, workflow automation, and business systems improvements within a Professional Services organization.

This is not a traditional customer-facing Product Manager role. We're looking for someone who has successfully gathered business requirements, redesigned operational processes, and partnered with technical teams to deliver scalable solutions that improve efficiency and drive operational excellence.

• Experience gathering and documenting business & functional requirements
• Business process mapping, optimization, and workflow automation
• Salesforce experience (Certinia/FinancialForce or PSA platforms a plus)
• Strong cross-functional stakeholder management and communication skills
• Technical program, business systems, or process improvement experience
• Professional Services or consulting operations experience preferred

Ideal backgrounds include Technical Program Manager, Technical Product Manager, Business Systems Analyst, Technical Business Analyst, Process Improvement Manager, or Professional Services Operations Manager with a passion for improving internal operations through technology.