Salesforce-Driven Technical Program Manager

Horizontal Talent; Seattle (WA); On-site; USD 68,880 - 115,718; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision benefits

Retirement plan

Job summary

Horizontal Talent is seeking a business analyst to support a global professional services organization in a leading cloud environment. You will gather requirements, optimize processes, and translate business pain points into actionable specifications while partnering with stakeholders across functions.

Ideal candidates bring Salesforce experience, strong analytical skills, and a track record of delivering scalable process improvements in Agile settings.

Qualifications

• Gather and document business needs and system requirements.
• Experience driving process improvements across large organizations.
• Hands-on knowledge of Salesforce and related systems.

Responsibilities

• Gather, refine, and document business and system requirements.
• Analyze processes to identify inefficiencies and propose scalable improvements.
• Define and implement functional/technical solutions aligned to goals.
• Translate pain points into clear requirements and next steps.
• Use data to surface insights and inform recommendations.
• Monitor data quality and conduct regular audits.

Skills

Requirements gathering

Business process optimization

Salesforce

Stakeholder management

Data analysis

Agile/Scrum

Communication

multitasking

Education

Bachelor's degree or equivalent

Tools

Certinia/FinancialForce

Job description

Horizontal Talent is seeking a business analyst to support a global professional services organization in a leading cloud environment. You will gather requirements, optimize processes, and translate business pain points into actionable specifications while partnering with stakeholders across functions.

Ideal candidates bring Salesforce experience, strong analytical skills, and a track record of delivering scalable process improvements in Agile settings.