Technical Program Manager, Systems (R-19560)

Dnb; Jacksonville (FL); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave up to 16 weeks

Education assistance and training

Do Good program: volunteer days &

Competitive 401k with company matching

Health & wellness benefits

Medical, dental & vision insurance

Job summary

Dun & Bradstreet is seeking a Technical Program Manager (Systems) to lead and govern complex programs spanning multiple projects and geographies. You will define program strategy, drive execution, and report on ROI, risks, and value realization.

You will partner with senior stakeholders and technical teams to ensure integrated delivery using Agile, Hybrid, or Waterfall methods, manage budgets, and oversee governance boards and program reviews.

Qualifications

• Bachelor's degree in Computer Science, IT or Business, or related discipline with technical experience.
• Minimum 12 years leading end-to-end program delivery across multiple initiatives.
• Experience coordinating cross-functional teams across geographies.

Responsibilities

• Establish program governance frameworks, KPIs, and metrics aligned to business outcomes.
• Drive prioritization and sequencing of initiatives across the portfolio.
• Oversee delivery of multiple interdependent projects within the program.
• Proactively manage program-level risks, issues, and escalation frameworks.
• Coordinate cross-functional teams and report to senior stakeholders.
• Lead steering committees, governance boards, and program reviews.
• Manage budgets, forecasts, and resource planning.
• Report on ROI, value realization, and risk reduction outcomes.

Skills

Program governance

Cross-functional leadership

Agile / Hybrid / Waterfall

Executive reporting

Portfolio management

Risk management

Stakeholder management

Jira

Confluence

ServiceNow

Education

Bachelor's degree (CS/IT/Business)

Tools

Jira

Confluence

ServiceNow

Portfolio tools

Job description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next?

The Technical Program Manager (Systems), is responsible for leading and governing complex programs that span multiple projects, systems, and business units. This role defines program strategy, drives execution across interdependent initiatives, and ensures measurable improvements to the organization. Oversees end-to-end program delivery while influencing cross-functional stakeholders and driving operational excellence.

• Establish program governance frameworks, success metrics, and KPIs aligned to business outcomes.
• Drive prioritization and sequencing of initiatives across the Corporate Finance Systems portfolio.
• Oversee delivery of multiple interdependent projects within the program portfolio.
• Proactively manage program-level risks, issues, and escalation frameworks.
• Ensure consistent execution using Agile, Hybrid, or Waterfall methodologies as appropriate.
• Provide executive-level reporting, insights, and recommendations.
• Act as a bridge between technical teams and business stakeholders.
• Ensure integrated delivery across platforms and tools
• Lead forums such as steering committees, program reviews, and governance boards.
• Manage program budgets, forecasts, and resource planning.
• Track and report on program ROI, value realization, and risk reduction outcomes.
• Minimum 12 years managing end-to-end project delivery across multiple initiatives.
• Proven experience leading large-scale, cross-functional programs.
• Experience managing programs spanning multiple teams, systems, and geographies.
• Ability to manage complex timelines, dependencies, and resource allocation.
• Program-level coordination across interconnected projects.
• Ability to lead cross-functional teams without direct authority.
• Expertise in program governance, portfolio management, and prioritization.
• Strong experience with tools (Jira, Confluence, ServiceNow, portfolio tools).
• Experience communicating with senior stakeholders.
• Ability to deliver executive-level reporting
• Strong problem-solving and decision-making skills.
• Ability to drive accountability across teams.
• Proficiency in Microsoft Office Suite skills.
• Show an ownership mindset in everything you do.
• Be a problem solver, be curious and be inspired to take action.
• Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Where applicable, fluency in English and languages relevant to the working market.
• Bachelor's degree in Computer Science or related technical discipline or Business Management with comparable technical experience.

Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leaveafter one year of employment.
• Paid sick timeto care for yourselfor family members.
• Education assistanceand extensive training resources.
• Do GoodProgram: Paid volunteer days&donation matching.
• Competitive401k with company matching.
• Health & wellness benefits, including discounted Wellhubmembership rates.
• Medical, dental&vision insurancefor you,spouse/partner&dependents.

Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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Equal Employment Opportunity (EEO)

Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities

Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [e-mail] to let us know the nature of your accommodation request and your contact information.