Technical Program Manager (SaaS, New Product Development)

Concord; California (MO); Remote; USD 68,880 - 89,544; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Retirement Savings with Employer Match

Career Growth Opportunities

Flexible Spending Accounts (FSA)

Job summary

A consulting firm is seeking a Technical Program Manager to join a mission-driven product team focused on improving financial literacy for educators and students. This remote role requires 5+ years of experience in program management, excellent leadership, and communication skills. The candidate will be responsible for managing operational processes, facilitating cross-functional collaboration, and driving improvements. The position offers competitive W-2 benefits including health insurance and retirement savings options.

Qualifications

• 5+ years of experience in Technical Program Management.
• Proficient in managing ambiguity and coordinating complex technical details.
• Strong communication skills to translate technical complexity for diverse audiences.

Responsibilities

• Drive end-to-end operational mechanics from sprint planning to delivery.
• Build and manage program plans for complex initiatives.
• Lead critical forums and maintain accountability across teams.

Skills

Technical Program Management

Leadership

Communication Skills

SaaS Technologies

Cross-Functional Coordination

Job description

Location: Remote within the U.S., with required overlap with Pacific Time (PST) for team meetings.

Compensation: $50-$55/hour W-2 hourly or $60-$65/hr C2C.

Employment Type: 6-month contract. Potential extension depending on business needs and personal performance.

Requirements: Must be authorized to work legally in the US without sponsorship, now or in the future.

About Us

Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data.

We are purpose-built, merging the industry’s top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering.

About the Role

We’re supporting a global technology organization dedicated to helping consumers, educators, and small businesses overcome their most important financial challenges. The team you will join focuses on improving financial literacy for millions of educators and students through innovative, early-stage digital products.

As a Technical Program Manager on this mission-driven, fast-paced 0–1 product team, you will play a pivotal role in shaping and delivering new experiences that empower students to build financial confidence and long-term success.

You will be the connective tissue between Product, Engineering, Design, and Curriculum teams—establishing strong execution rhythms that enable clarity, speed, and high-quality delivery.

What You Will Be Doing

• Drive the Operating Rhythm: Own the end-to-end operational mechanics from sprint planning to quarterly delivery, ensuring seamless handoffs between Product, Design, Curriculum, and Engineering.
• Ensure Predictable Delivery: Build and manage comprehensive program plans for complex initiatives, focusing on accurate estimation and the elimination of "surprises" through proactive risk mitigation.
• Facilitate Cross-Functional Governance: Lead critical forums including Design Reviews, Bug Hunts, and Product Syncs to maintain high standards of accountability and execution rigor.
• Master Stakeholder Transparency: Serve as the primary point of contact for Intuit partners, translating technical progress into clear status narratives that keep stakeholders engaged and informed.
• Champion Data-Driven Improvements: Analyze team performance and "what’s not working" to implement lightweight, scalable process improvements that increase velocity without adding unnecessary overhead.
• Navigate Tradeoffs and Prioritization: Identify and socialize critical path risks and resource conflicts early, facilitating timely decision-making to keep high-visibility deadlines on track.

What We Are Looking For

• 5+ years of Technical Program Management experience, including 2–3+ years supporting smaller, early-stage (0–1) product teams.
• Self-starter with the ability to track complex technical and program details, manage ambiguity, and coordinate across highly cross-functional teams.
• Excellent leadership and interpersonal skills; demonstrated ability to influence without authority in a matrixed environment and operate effectively at all levels.
• Outstanding communication skills with the ability to: communicate program goals and progress to executive audiences, translate technical complexity into clear risks and tradeoffs, dive into details with engineering teams when needed, and build trusted relationships to drive alignment and delivery across organizational boundaries.
• Strong understanding of SaaS technologies and software development life cycles, with demonstrated ability to collaborate deeply with engineering teams on complex technical programs.
• Experience establishing or maturing operating rhythms, execution frameworks, or delivery mechanisms that scale with team and product growth.

What We Offer (W2 Employment)

• Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being.
• Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
• Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
• Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage.
• Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
• 401(k) Retirement Savings: 1% employer match.
• Career Growth Opportunities: Pathways for advancement and skill development.
• Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.