Technical Program Manager, MBOM & Data Center Availability

Amazon; Herndon (VA); On-site; USD 127,000 - 172,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Technical Program Manager for the Availability Serviceability team in Herndon, VA. You will own the MBOM program across the global fleet and scale AI-powered pipelines to extract MBOM data, partnering with Field Engineering and lifecycle data teams to improve spares readiness and repair outcomes.

The role emphasizes innovative problem solving, leadership to drive a multi-year roadmap, and close collaboration with vendor documentation and PLM systems.

Qualifications

• 3+ years of technical product or program management experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 2+ years of analytical, quantitative, communication, and presentations experience
• 2+ years of experience with bill of materials, spare parts management, or enterprise asset management (CMMS/PLM) systems

Responsibilities

• Own MBOM program strategy, execution, and completeness metrics across the global fleet
• Operate and scale AI-assisted pipelines that convert vendor documentation into governed MBOM records
• Define and execute the process for establishing MBOMs where vendor documentation is limited or unavailable
• Ensure MBOM data flows into criticality assessments and stocking decisions within the Critical Spares program
• Define per-equipment MBOM standards in partnership with Field Engineering and equipment owners
• Build mechanisms to maintain MBOM accuracy as new equipment deploys and the fleet evolves (including liquid cooling)
• Drive cross-functional coordination across Availability, Field Engineering, DCEO, and lifecycle data teams
• Use data and metrics to measure program health, prioritize effort, and communicate progress
• Write narratives (one to six pages) and present to Director-level leadership
• Travel up to 10%

Skills

Technical program management

Cross-functional collaboration

Analytical thinking

Presentation skills

CMMS/PLM familiarity

Tools

Excel

Pivot Tables

SQL

Tableau

Job description

Amazon is seeking a Technical Program Manager for the Availability Serviceability team in Herndon, VA. You will own the MBOM program across the global fleet and scale AI-powered pipelines to extract MBOM data, partnering with Field Engineering and lifecycle data teams to improve spares readiness and repair outcomes.

The role emphasizes innovative problem solving, leadership to drive a multi-year roadmap, and close collaboration with vendor documentation and PLM systems.