Global Data Center TPM: Serviceability & Availability

Amazon; Herndon (VA); On-site; USD 127,100 - 172,000; Full time

Job summary

Amazon Data Services, Inc. in Herndon, VA seeks a Technical Program Manager for the Serviceability GPO. You will lead global maintenance programs for mechanical equipment across AWS Data Centers, driving availability and operational readiness.

You will write narratives for leadership and coordinate with field engineering and product teams to deliver scalable serviceability standards. The role requires 3+ years in technical PM and cross-functional coordination, with strong analytical skills and

Qualifications

• 3+ years of technical product or program management experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, risk and critical path management.
• Experience managing programs across cross-functional teams and coordinating release schedules.

Responsibilities

• Manage Operational relationships with support teams and internal operations business partners to establish PM guidelines and drive increased performance
• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
• Effectively interact and collaborate with Customers, Project Sponsors, Technical Product Managers and multiple internal teams to define and deliver complex solutions
• Proactively recognize and drive opportunities to simplify processes
• Contribute to and influence technical designs
• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities
• Lead the effective and efficient delivery of large, complex technical projects and programs
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints
• Identify, assess, track and mitigate issues and risks at multiple levels
• Create, maintain and disseminate program information to stakeholders
• Travel up to 25%

Skills

Technical PM experience

Cross-functional collaboration

Analytical skills

Communication skills

Project management

Education

Bachelor's degree in engineering, computer science or equivalent

Job description

Amazon Data Services, Inc. in Herndon, VA seeks a Technical Program Manager for the Serviceability GPO. You will lead global maintenance programs for mechanical equipment across AWS Data Centers, driving availability and operational readiness.

You will write narratives for leadership and coordinate with field engineering and product teams to deliver scalable serviceability standards. The role requires 3+ years in technical PM and cross-functional coordination, with strong analytical skills and