Global TPM, Data Center Serviceability & Availability

Amazon; Seattle (WA); On-site; USD 127,100 - 172,000; Full time

Job summary

Amazon in Seattle is seeking a Technical Program Manager to own the development and execution of multi-year serviceability programs for mechanical equipment in AWS data centers. You will partner with software, hardware, and field engineering teams to deliver scalable maintenance standards and improvements.

The role demands strong analytical skills, ability to influence stakeholders, and comfort with ambiguity.

Qualifications

• 3+ years of technical product or program management experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, and risk management experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Manage Operational relationships with support teams and internal operations partners to establish PM guidelines and drive increased performance.
• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.
• Effectively interact and collaborate with Customers, Project Sponsors, Technical Product Managers and multiple internal teams to define and deliver complex solutions.
• Proactively recognize and drive opportunities to simplify processes.
• Contribute to and influence technical designs.
• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.
• Lead the effective and efficient delivery of large, complex technical projects and programs.
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints Identify, assess, track and mitigate issues and risks at multiple levels.
• Create, maintain and disseminate program information to stakeholders.
• Travel up to 25%.

Skills

Technical product management

Program management

Cross-functional collaboration

Education

Bachelor's degree in engineering, computer science or equivalent

Job description

Amazon in Seattle is seeking a Technical Program Manager to own the development and execution of multi-year serviceability programs for mechanical equipment in AWS data centers. You will partner with software, hardware, and field engineering teams to deliver scalable maintenance standards and improvements.

The role demands strong analytical skills, ability to influence stakeholders, and comfort with ambiguity.