Technical Program Manager, Infrastructure

Carlo Hefti AG; Los Angeles, New York, San Francisco (CA, NY, CA); Remote; USD 178,000 - 235,000; Full time

Job summary

An innovative company in the vibrant ecommerce space is seeking a Technical Program Manager to lead cross-functional initiatives within their Infrastructure team. This role is pivotal in driving incident management, enhancing security, and ensuring the quality of data for internal stakeholders. With a focus on efficiency improvements and strategic initiatives, you will thrive in a fast-paced environment where your leadership and analytical skills will shine. Join a forward-thinking team that values diversity and encourages growth, while contributing to the future of live auctions and ecommerce.

Benefits

Flexible Time off Policy

Health Insurance options

Home office setup allowance

Monthly allowance for cell phone and internet

Childcare allowance

401k with employer match

Paid parental leave

Qualifications

• 6+ years of experience in leading complex technical initiatives.
• Strong analytical skills and ability to communicate effectively.

Responsibilities

• Drive Infrastructure engineering roadmap and strategy.
• Communicate progress and insights to key teams and stakeholders.

Skills

Leadership in technical initiatives

Analytical and quantitative skills

Project management

Communication skills

Ability to thrive in ambiguity

Education

Bachelor's degree in Engineering

Bachelor's degree in Computer Science

Job description

Technical Program Manager, Infrastructure

Whatnot

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today.

We’re innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone.

And, we’re growing. Whatnot has been one of the fastest growing marketplaces and we’re hiring forward-thinking problem solvers across all functional areas.

We are looking for a strong Technical Program Manager who will work across our Infrastructure and Product teams to drive incident management and stability efforts. You will be embedded within the Infrastructure Engineering team and partner with leadership across the organization to strengthen Whatnot’s security and quality.

Responsibilities

• Drive the Infrastructure engineering roadmap, strategy and execution of cross functional initiatives.
• Prioritize key technical initiatives and features to provide the highest quality of data for internal customers to ensure that it’s reliable, discoverable, and secure.
• Identify and deliver on efficiency improvements for Infrastructure to support the business.
• Develop processes based on data and modeling that consistently review and improve Whatnot’s capacity needs.
• Clearly communicate roadmap, progress, and insights to key teams and stakeholders.
• Do whatever it takes to ensure the engineering team is operating effectively, unblock them and make sure they can move at a rapid pace.
• Drive strategic initiatives across the company as needed.

Team members in this role are required to be within commuting distance of our San Francisco, CA, Los Angeles, CA, or New York, NY hubs.

Qualifications

As our next Technical Program Manager you should have 6+ years of relevant experience, plus:

• Experience leading complex, multi-disciplinary, and highly visible technical and operational initiatives across the company.
• Ability to thrive in ambiguous environments, identify trade-offs, and make decisions with limited information in high-pressure situations.
• Experience building roadmaps, project/release plans with a strong understanding of dependency management.
• Strong analytical and quantitative skills; ability to work with key stakeholders to define key business questions and to build data sets that answer those questions.
• Entrepreneurial drive and proven ability to achieve stretch goals in an innovative fast-paced environment.
• Startup experience at a high-growth company.
• Excellent written and oral business communication and people skills, with the ability to influence stakeholders.
• Bachelor's degree in Engineering, Computer Science or related technical field.

Compensation

$178,000/year to $235,000/year + benefits + equity. The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits or equity.

Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
• Care benefits
  • Monthly allowance on both food and wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
• 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Apply for this job