Technical Program Manager II, Amazon Leo Microsoft 365, Amazon Leo M365

Socket.dev; Bellevue (WA); On-site; USD 127,000 - 172,000; Full time

Job summary

Amazon Leo Microsoft 365 (ALM365) TPM role drives cross-functional programs spanning M365 tenant configuration, infrastructure deployments on AWS GovCloud, security compliance (FedRAMP), and ITAR/EAR requirements.

You will coordinate across engineering, security, identity, and operations to deliver on milestones, manage risks, and provide clear status to senior leadership while maintaining export-control compliance.

Qualifications

• 3+ years of technical product or program management experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, risk and critical path management.

Responsibilities

• Own end-to-end delivery of ALM365 programs from scoping through operational readiness, defining milestones and driving execution across engineering and operations teams.
• Coordinate cross-functional workstreams including identity management, infrastructure provisioning (AWS GovCloud), security compliance (FedRAMP), and M365 service configuration.
• Drive program governance: status reporting, dependency tracking, risk registers, and escalation paths for programs with hard compliance deadlines.
• Establish and maintain mechanisms (runbooks, templates, checklists) that improve delivery consistency and operational bar across KCE-Low and KCE-Mod environments.
• Partner with Security and Global Trade Compliance teams to ensure all program deliverables meet export control and ITAR/EAR requirements.
• Manage stakeholder communication across engineering, security, program planning, and senior leadership - providing clear status updates and actionable recommendations.
• Own change management processes for production M365 tenants, coordinating approvals, deployment windows, and rollback planning.
• Drive continuous improvement through retrospectives, COE reviews, and post-launch assessments; document lessons learned and drive corrective actions.
• Coordinate vendor and third-party engagements to track deliverables, manage timelines, and ensure quality standards.

Skills

Technical product/program management

Cross-functional coordination

Executive communication

Job description

Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individualhouseholds to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.

As a TPM on Amazon Leo Microsoft 365 (ALM365), you'll drive the programs that let thousands of Amazon Leo engineers work securely under the most demanding compliance requirements in the industry.

We configure, deploy, and manage Microsoft 365 productivity services (Exchange, Teams, OneDrive, SharePoint) across Leo Controlled Environments for Leo Production Operations and Leo Government Solutions. In this role, you'll own the planning, execution, and delivery of cross-functional programs spanning M365 tenant configuration, infrastructure deployments on AWS GovCloud, service migrations, and compliance automation - all under ITAR/EAR export control requirements.

You'll coordinate across engineering, security, identity, and operations teams to define scope, manage dependencies, and mitigate risks. This role rewards Bias for Action and Ownership: you'll make high-judgment tradeoffs, move programs forward through ambiguity, and deliver measurable outcomes without waiting for perfect information. The ideal candidate influences without authority and brings a technical foundation in enterprise IT infrastructure or cloud services.

Key job responsibilities

• Own end-to-end delivery of ALM365 programs from scoping through operational readiness, defining milestones and driving execution across engineering and operations teams
• Coordinate cross-functional workstreams including identity management, infrastructure provisioning (AWS GovCloud), security compliance (FedRAMP), and M365 service configuration
• Drive program governance: status reporting, dependency tracking, risk registers, and escalation paths for programs with hard compliance deadlines
• Establish and maintain mechanisms (runbooks, templates, checklists) that improve delivery consistency and operational bar across KCE-Low and KCE-Mod environments
• Partner with Security and Global Trade Compliance teams to ensure all program deliverables meet export control and ITAR/EAR requirements
• Manage stakeholder communication across engineering, security, program planning, and senior leadership - providing clear status updates and actionable recommendations
• Own change management processes for production M365 tenants, coordinating approvals, deployment windows, and rollback planning
• Drive continuous improvement through retrospectives, COE reviews, and post-launch assessments; document lessons learned and drive corrective actions
• Coordinate vendor and third-party engagements to track deliverables, manage timelines, and ensure quality standards

A day in the life

You'll manage multiple programs simultaneously across the ALM365 portfolio - coordinating cross-functional workstreams with engineering, security, identity, and operations teams. On any given day you might facilitate a dependency review, unblock a deployment timeline, prepare a risk assessment, update stakeholders on milestone progress, or drive a retrospective to capture operational learnings. You'll own the rhythm of business for your programs: stand-ups, status reporting, escalation management, and launch readiness. The role requires balancing near-term execution with longer-term planning in a fast-paced environment where compliance deadlines and infrastructure dependencies shape your priorities.

About the team

The Amazon Leo M365 team configures, deploys, and manages M365 productivity services (Teams, SharePoint, Exchange, OneDrive, Voice) - enabling collaboration through secure, reliable, and highly-available services that empower daily operations for Leo Production Operations and Leo Government Solutions. We also own Secure S3 (vendor data exchange) and Nextcloud (secure file sharing).

We collaborate with Amazon Security teams and key stakeholders to intake requirements and deliver a customer productivity experience to Amazon Leo specific resources. Our mission is to make secure collaboration effortless - delivering a productivity platform where compliance is built in, not bolted on, so Leo teams can focus on their mission, not their tools.

Basic Qualifications:

• 3+ years of technical product or program management experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders

Preferred Qualifications:

• 3+ years of working directly with engineering teams experience
• Knowledge of and experience with cloud infrastructure technologies
• PMP or SCRUM/Agile, SAFe certification
• Experience with enterprise IT infrastructure (Microsoft 365, Active Directory, SharePoint, or equivalent enterprise platforms)
• Familiarity with Microsoft 365 Government Cloud (GCC High) or similar government-grade SaaS deployments
• Strong ability to navigate ambiguity and influence without direct authority across multiple teams and organizations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 127,100.00 - 172,000.00 USD annually