Sr. Technical Program Manager, Amazon Leo

Amazon; Redmond (WA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Sign-on payments and RSUs

Health insurance

401(k) matching

Parental leave

Job summary

Amazon Leo is seeking a Sr. Technical Program Manager to drive trust, privacy, and safety initiatives across cross-functional teams including Engineering, Product, Operations, Customer Support, and Legal.

You will own program lifecycles, define roadmaps, and deliver measurable outcomes that strengthen customer trust while ensuring regulatory and contractual compliance. Ideal candidates bring 5+ years of experience in technical program management with software engineering teams, with a background

Qualifications

• 5+ years of technical program management experience with software engineering teams.
• Experience leading cross-functional programs and coordinating release schedules.
• Experience with infrastructure, systems engineering, and scalable data handling.
• Bachelor's degree in engineering, computer science or equivalent.

Responsibilities

• Own end-to-end program lifecycle for Trust, Privacy, and Safety initiatives across Amazon Leo.
• Define roadmaps, track milestones, and deliver measurable outcomes improving customer trust.
• Lead risk event response with root cause analysis and remediation plans.
• Design scalable data handling and control programs ensuring regulatory compliance.
• Establish program metrics and provide executive visibility on progress and risks.
• Influence trust, privacy, and safety strategy across Amazon Leo and partners.

Skills

Technical PM

Cross-functional

Risk management

Privacy

AI/Data technologies

Leadership

Education

Bachelor's degree in engineering or CS

Tools

Cloud infrastructure

Data analytics tools

Databases/Storage

Job description

Sr. Technical Program Manager, Amazon Leo

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

The Trust, Privacy, and Safety (TPS) team is responsible for defining, maintaining, and raising the bar with respect to the trust of Leo customers in 100+ countries. As a horizontal team, we are accountable for trust, privacy, and safety outcomes covered under the acceptable use policy, while working cross-functionally both within Amazon Leo and across Amazon, including with Legal, PR, Public Policy, engineering, and business partners.

We are looking for a Sr. Technical Program Manager who can drive technical trust and privacy programs across Amazon Leo. You will work closely with cross-functional teams across engineering, product, operations, customer support, and legal to drive alignment and deliver innovative solutions to ensure data handling and control compliance with regulatory and contractual requirements. Ideal candidates bring deep knowledge of customer trust needs and may have experience in telecommunications, privacy, or regulatory domains. Experience operating at scale across consumer and enterprise verticals is a strong differentiator.

Key job responsibilities

• Own end-to-end program lifecycle management for Trust, Privacy, and Safety initiatives, partnering with Engineering, Product, Operations, Customer Support, and business teams to define roadmaps, track milestones, and deliver measurable outcomes that strengthen customer trust.
• Launch and scale new programs by scoping objectives, identifying success metrics, analyzing operational and customer-impact data, and driving continuous improvement across the TPS portfolio.
• Lead escalated risk event response, ensuring swift triage, structured root cause analysis, and clear mitigation strategies. Deliver concise leadership communications including trade-off analysis and short/long-term remediation plans.
• Design scalable data handling and control programs to enable contractual and regulatory compliance.
• Establish program-level metrics and success criteria, providing regular executive visibility into progress, risks.
• Influence org-wide trust, privacy, and safety strategy across Amazon Leo and in collaboration with Amazon partners.

Export Control Requirement

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
• Bachelor's degree in engineering, computer science or equivalent

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
• Experience working in privacy, trust, safety, risk, or other regulatory or compliance domains

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
• Experience working in privacy, trust, safety, risk, or other regulatory or compliance domains

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSU). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Redmond - 148,700.00 - 201,200.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.