Technical Program Manager - Hardware & NPI

UST

Redmond (WA)

On-site

USD 88,000 - 132,000

Full time

2 days ago

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Benefits offered by this job

Paid time off

401(k) with company match

Health, dental, and vision insurance

Sick leave

Paid holidays

Job summary

UST is seeking an experienced Technical Program Manager to lead complex hardware and firmware programs from concept to mass production in Redmond, WA. You will coordinate hardware, firmware, and cloud teams, drive NPI milestones, and ensure rigorous FMEA and risk management processes are applied across the program.

Ideal candidates have 7–12+ years of experience, strong server architecture knowledge, and hands-on NPI experience.

Qualifications

7-12+ years of experience managing complex hardware, firmware, or cloud system programs.
Strong understanding of server/PC architecture, hardware bring-up, BIOS/BMC flows, and diagnostics.
Hands-on experience with NPI processes including EVT, DVT, PVT builds and manufacturing readiness.
Proven expertise in FMEA, quality engineering coordination, and risk management workflows.
Experience with cloud telemetry, remote diagnostics, and field data trend analysis.
Excellent program management, cross-functional leadership, and stakeholder communication skills.
Ability to drive technical triage, root-cause analysis, and data-driven decision-making.
Bachelor's or Master's degree in Electrical, Computer, Mechanical Engineering, or related technical field, or equivalent industry experience.

Responsibilities

Lead and execute cross-functional programs spanning hardware, firmware, operations, suppliers, and cloud service teams.
Own program schedules, deliverables, dependencies, risks, and executive reporting.
Coordinate hardware engineering activities across electrical, mechanical, firmware, and validation teams.
Drive firmware readiness (BIOS, BMC, diagnostics) and align them with hardware development milestones.
Lead NPI phases (EVT/DVT/PVT), factory readiness, and build execution, ensuring smooth transition to mass production.
Facilitate FMEA activities, track mitigation actions, and integrate outcomes into design and validation workflows.
Partner with cloud telemetry and diagnostics teams to enable monitoring, predictive maintenance, and field data analysis.
Manage hardware lifecycle activities including sustaining, ECO processes, component changes, and field issue resolution.
Support root-cause investigations, ensure closure of technical issues, and improve reliability and serviceability.
Drive effective communication and alignment across engineering, operations, suppliers, and leadership.