Technical Program Manager - Hardware, Firmware & NPI

UST; Mountain View (CA); Presencial; USD 88.000 - 132.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Health, dental, vision insurance

Paid time off

Descripción de la vacante

UST is seeking an experienced Technical Program Manager to lead cross-functional hardware and firmware programs, spanning engineering, manufacturing, and cloud services. You will own schedules, risks, and executive reporting, driving NPI phases from EVT to PVT and ensuring readiness for mass production.

The ideal candidate has 7+ years managing complex hardware/firmware or cloud programs, strong BIOS/BMC and diagnostics knowledge, and hands-on NPI experience.

Formación

• 7-12+ years of experience managing complex hardware, firmware, or cloud system programs.
• Strong understanding of server/PC architecture, hardware bring-up, BIOS/BMC flows, and diagnostics.
• Hands-on experience with NPI processes including EVT, DVT, PVT builds and manufacturing readiness.
• Proven expertise in FMEA, quality engineering coordination, and risk management workflows.
• Experience with cloud telemetry, remote diagnostics, and field data trend analysis.
• Excellent program management, cross-functional leadership, and stakeholder communication skills.
• Ability to drive technical triage, root-cause analysis, and data-driven decision-making.
• Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related technical field, or equivalent industry experience.

Responsabilidades

• Lead and execute cross-functional programs spanning hardware, firmware, operations, suppliers, and cloud service teams.
• Own program schedules, deliverables, dependencies, risks, and executive reporting.
• Coordinate hardware engineering activities across electrical, mechanical, firmware, and validation teams.
• Drive firmware readiness (BIOS, BMC, diagnostics) and align them with hardware development milestones.
• Lead NPI phases (EVT/DVT/PVT), factory readiness, and build execution, ensuring smooth transition to mass production.
• Facilitate FMEA activities, track mitigation actions, and integrate outcomes into design and validation workflows.
• Partner with cloud telemetry and diagnostics teams to enable monitoring, predictive maintenance, and field data analysis.
• Manage hardware lifecycle activities including sustaining, ECO processes, component changes, and field issue resolution.
• Support root-cause investigations, ensure closure of technical issues, and improve reliability and serviceability.
• Drive effective communication and alignment across engineering, operations, suppliers, and leadership.

Conocimientos

Program management

Cross-functional leadership

Stakeholder mgmt

Risk management

Technical leadership

New product intro

BIOS/BMC

NPI processes

Observability

Cloud telemetry

Educación

Bachelor's/Master's in EE/CE/ME

Equivalent industry experience

Herramientas

JIRA

Agile

PLM systems

MES tools

Cloud platforms

Descripción del empleo

UST is seeking an experienced Technical Program Manager to lead cross-functional hardware and firmware programs, spanning engineering, manufacturing, and cloud services. You will own schedules, risks, and executive reporting, driving NPI phases from EVT to PVT and ensuring readiness for mass production.

The ideal candidate has 7+ years managing complex hardware/firmware or cloud programs, strong BIOS/BMC and diagnostics knowledge, and hands-on NPI experience.