Technical Program Manager - Generative AI Tech Services (F20B311)

Referment; New York (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

Referment, a global investment firm, is seeking a technical program manager for its generative AI technology services team. The role leads sprint planning and delivery across a portfolio of AI products and workstreams, coordinating cross-site teams to scale the firmwide AI platform.

You will map dependencies, set timelines, allocate resources, and report to stakeholders in technical and non-technical language.

Qualifications

• Bachelor's degree required; 5–12 years of program or project management experience managing a portfolio of concurrent initiatives.
• Proven track record of execution and delivering initiatives.
• Excellent written communication for mixed technical and non-technical audiences.
• Ability to implement program management practices with minimal ramp-up.
• Comfort coordinating across sites and time zones; technical fluency or related degree is a plus but not required.

Responsibilities

• Lead sprint planning and manage delivery throughput across a portfolio of generative AI products and workstreams.
• Map cross-functional dependencies, set timelines, and drive accountability across the team.
• Support prioritization and resource allocation in a dynamic environment with multiple stakeholders.
• Coordinate closely with the firm's India-based team and align cross-site operations with a program manager counterpart.
• Handle tactical and operational requests and own recurring stakeholder reporting for both technical and non-technical audiences.

Skills

Program management

Portfolio management

Stakeholder management

Excellent communication

Cross-site coordination

Technical fluency

Time zone coordination

Education

Bachelor's degree

Job description

Referment is working with a global investment firm hiring a technical program manager for its generative AI technology services team. The team develops and operates a firmwide suite of generative AI products and workstreams, acting as a centralized platform for the firm. This role brings structure and delivery discipline to a rapidly expanding, cross-site team in a collaborative environment.

The Role

• Lead sprint planning and manage delivery throughput across a portfolio of generative AI products and workstreams.
• Map and oversee cross-functional dependencies, set timelines, and drive accountability across the team.
• Support prioritization and resource allocation in a dynamic environment with multiple stakeholders and competing initiatives.
• Coordinate closely with the firm's India-based team and maintain a strong partnership with a program manager counterpart to align cross-site operations.
• Handle tactical and operational requests — such as managing support tickets with technology providers — and own recurring stakeholder reporting for both technical and non-technical audiences.

What We're Looking For

• A bachelor's degree or higher, and five to twelve years of program or project management experience, including managing a portfolio of concurrent initiatives rather than one or two large projects.
• A demonstrated track record of execution and driving initiatives to completion.
• Excellent written communication, with clear reporting for mixed technical and non-technical audiences.
• The ability to introduce and promote effective program management practices with minimal ramp-up time.
• Comfort coordinating across sites and time zones — defining goals, opening communication channels, and removing blockers; technical fluency or a related degree is a plus but not required.

This could suit a program manager from a large technology or financial services environment who has run multi-team, multi-site delivery and wants to help scale a firmwide AI platform practice.

Referment