Technical Program Manager - Generative AI Tech Services (905EC88)

Referment; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Referment is hiring a technical program manager for its generative AI technology services team. The role focuses on delivering a portfolio of AI products and coordinating cross-site workstreams across teams in the firm’s global structure.

The ideal candidate has strong program management experience, excellent written communication, and a track record of executing complex initiatives across multiple sites and time zones. This position supports scaling firmwide AI platform operations.

Qualifications

• Bachelor's degree or higher
• 5–12 years of program or project management experience
• Experience managing a portfolio of concurrent initiatives
• Excellent written communication for mixed technical and non-technical audiences
• Ability to introduce and promote effective program management practices with minimal ramp-up time
• Comfort coordinating across sites and time zones; technical fluency or related degree is a plus but not required

Responsibilities

• Lead sprint planning and manage delivery throughput across a portfolio of generative AI products and workstreams.
• Map and oversee cross-functional dependencies, set timelines, and drive accountability across the team.
• Support prioritization and resource allocation in a dynamic environment with multiple stakeholders and competing initiatives.
• Coordinate closely with the firm's India-based team and maintain a strong partnership with a program manager counterpart to align cross-site operations.
• Handle tactical and operational requests — such as managing support tickets with technology providers — and own recurring stakeholder reporting for both technical and non-technical audiences.

Job description

Referment is working with a global investment firm hiring a technical program manager for its generative AI technology services team. The team develops and operates a firmwide suite of generative AI products and workstreams, acting as a centralized platform for the firm. This role brings structure and delivery discipline to a rapidly expanding, cross-site team in a collaborative environment.

The Role

• Lead sprint planning and manage delivery throughput across a portfolio of generative AI products and workstreams.
• Map and oversee cross-functional dependencies, set timelines, and drive accountability across the team.
• Support prioritization and resource allocation in a dynamic environment with multiple stakeholders and competing initiatives.
• Coordinate closely with the firm's India-based team and maintain a strong partnership with a program manager counterpart to align cross-site operations.
• Handle tactical and operational requests — such as managing support tickets with technology providers — and own recurring stakeholder reporting for both technical and non-technical audiences.

What We're Looking For

• A bachelor's degree or higher, and five to twelve years of program or project management experience, including managing a portfolio of concurrent initiatives rather than one or two large projects.
• A demonstrated track record of execution and driving initiatives to completion.
• Excellent written communication, with clear reporting for mixed technical and non-technical audiences.
• The ability to introduce and promote effective program management practices with minimal ramp-up time.
• Comfort coordinating across sites and time zones — defining goals, opening communication channels, and removing blockers; technical fluency or a related degree is a plus but not required.

This could suit a program manager from a large technology or financial services environment who has run multi-team, multi-site delivery and wants to help scale a firmwide AI platform practice.