Senior Product Manager - Generative AI Tech Services (2C4D011)

Referment; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

Referment is hiring a Senior Product Manager to own the direction and delivery of the firm’s flagship user-facing AI agent and related chat experiences. You will deeply understand both technical and non-technical users, translating their asks into product changes and guiding the end-to-end development.

You will collaborate with Learning & Development and AI business teams to boost adoption and AI skills across the firm, while prioritizing work with infrastructure partners and ensuring stability

Qualifications

• Five to ten years of product management experience in AI/ML, developer tools, or enterprise software.
• Bachelor's degree or higher preferred; CS or related technical field advantageous.
• Technologist mindset with ability to read code and understand component fit.
• Evangelist energy to drive AI adoption and learning across the firm.
• Strong data-driven approach to evaluating product success and cost/benefit.
• Excellent user interviewing skills to understand problems and transform workflows.

Responsibilities

• Own product direction and delivery for the firm's flagship user-facing AI agent and chat experiences.
• Understand both technical and non-technical users to identify new AI product opportunities.
• Collaborate with Learning & Development and AI business teams to increase adoption and AI skills across the firm.
• Systematically prioritize work across the team and with infrastructure partners.
• Work with senior engineering to maintain stability and performance of products.

Skills

AI/ML products

User interviews

Data-driven decisions

Prioritization

Coding experience

Developer tools

Education

Bachelor's degree or higher

Job description

Referment is working with a global investment firm hiring a senior product manager for its generative AI technology services team. The team develops and operates a firmwide suite of generative AI products and infrastructure, acting as a centralized platform for the firm. This role owns the user-facing generative AI products, and the work centers on deeply understanding users and connecting their asks to product changes — including technical implementation.

The Role

• Own product direction and delivery for the firm's flagship user-facing AI agent and chat experiences, expanding to other end-user generative AI products over time.
• Spend time understanding both technical and non-technical users, identifying new ways AI products can support or transform their workflows.
• Partner with the firm's Learning & Development and generative AI business teams to increase adoption, experimentation, and AI skill development across the firm.
• Systematically prioritize product work across the team and in collaboration with key infrastructure teams and partners.
• Work with senior engineering counterparts to keep the products stable and performant.

What We're Looking For

• Five to ten years of product management experience, ideally building AI/ML or generative AI products, developer tools, or enterprise software.
• A bachelor's degree or higher; computer science or a related technical discipline is preferred but not required.
• A technologist's mindset — enough depth to understand the product and ecosystem and to read code and see how components fit together; some coding experience is beneficial.
• An evangelist's energy for encouraging learning and adoption of AI solutions across the firm.
• Keen prioritization and cost/benefit analysis skills, with a data-driven approach to evaluating product success.
• Excellent user interviewing skills and a deep interest in working closely with users to understand problems and transform workflows.

This could suit a product manager from an AI/ML, developer-tool, or enterprise software company who wants broad ownership of a firm's user-facing AI stack in a technically deep environment.