Technical Program Manager, Field Customer Success · · San Francisco, CA Apply →

Cursor; San Francisco (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

SpaceXAI is seeking its first Technical Program Manager to drive Cursor deployments with our largest enterprise customers. You will partner with customer engineering teams, security, IT, and executives to oversee multi-department programs from planning through organization-wide rollout.

You will define operating rhythms, build playbooks, and create scalable processes to support increasingly complex deployments while ensuring measurable outcomes for customers.

Qualifications

• Experience leading large, cross-functional technical programs.
• Strong ability to engage with senior technical and business leaders.
• Proven track record delivering complex enterprise deployments.

Responsibilities

• Own the success of flagship customer deployments from planning to rollout.
• Coordinate across engineering, security, IT and executive stakeholders.
• Turn ambiguity into clear plans and mitigate risks before they become blockers.
• Build trusted relationships with engineering leaders and executives.
• Create playbooks and operating rhythms that scale Cursor deployments.

Skills

Technical program management

Cross-functional leadership

Customer-facing

Stakeholder management

Risk management

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.

SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

We're looking for our first Technical Program Manager to work with our largest enterprise customers and help them adopt Cursor. This is a highly customer-facing role. You'll partner closely with customer engineering teams and internal stakeholders to drive complex deployments across engineering, security, IT, and executive stakeholders. You'll be responsible for ensuring customers achieve measurable outcomes while helping SpaceXAI scale its enterprise motion.

As our first TPM, you'll also help define how we work. You'll build the playbooks, processes, and operating rhythms that allow us to support increasingly large and complex customer deployments.

What You'll Do

Own the success of our most strategic customer deployments, from initial planning through organization-wide rollout.

Act as the quarterback across customer stakeholders and SpaceXAI teams, driving alignment, execution, and decision-making.

Turn ambiguity into clear plans, identify risks before they become problems, and keep complex programs moving forward.

Build trusted relationships with engineering leaders, executives, and technical teams at some of the world's most sophisticated companies.

Create the playbooks, processes, and operating model for how Cursor scales enterprise deployments.

Bring customer feedback directly into Product and Engineering, helping shape the future of SpaceXAI.

You might be a fit if

Experience leading large, cross-functional technical projects with significant stakeholder complexity.

Strong customer-facing skills and a track record of building trust with senior technical and business leaders.

Ability to understand technical systems and communicate effectively with engineers.

Exceptional organizational, communication, and problem-solving skills.

Comfortable operating in ambiguity and taking ownership without waiting for direction.

Bias toward action and a willingness to dive in wherever needed to help customers succeed.

Experience with enterprise software deployments, technical consulting, solutions architecture, or program management.

Background working with developer tools, infrastructure, AI products, or technical platforms.

Experience partnering with large engineering organizations and executive stakeholders.

Previous experience at a high-growth startup.

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